Business Software for Clock PMS+

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Provides a quick overview of all relevant hotel key figures of the current booking situation, the changes of today and rolling for the next 3 years. With just one click, important hotel KPIs including occupancy, ADR, RevPAR, and accompanying graphs, are all available at a glance. It is a time and cost-effective alternative to complex spreadsheet solutions. You can quickly spot deviations from the budget & forecast & validate current planning vs the pickup pace of the past. PickupTracking integrates easily with a large number of interfaces available from various PMS and RateShoppers. We are always happy to add more integrations.

FairPlanner is a 360° Hospitality Financial Planning & Analysis Software. It is designed for efficient revenue & profitability planning for all departments based on hotel-specific P&L charts of accounts. It is your go-to hotel budget and forecast planning software. With interfaces to all major data integration systems (PMS, ERP, etc.), it is an intuitive planning & controlling solution with a dashboard of relevant KPIs; 360° insights at a glance.

Boost your revenue and enhance profitability while elevating guest satisfaction, all while conserving both time and resources by automating your complete registration process. Our leading online check-in solution is meticulously crafted to ensure a swift, seamless, and enjoyable experience for your guests from the very beginning. Utilizing advanced biometric comparison technology, we confirm the identity of each guest, guaranteeing that the documentation they present matches the individual entering your property. The rental agreement can be tailored to include any clauses you desire, allowing your guests to read and sign it electronically during their online check-in. Elevate the guest experience by offering personalized options like early check-in and late check-out, as well as additional services, transportation, and leisure activities, ultimately resulting in increased revenue per booking and more direct reservations. Both you and your guests can enjoy peace of mind; during the online check-in process, you have the option to request that guests pay for insurance or provide a deposit, which will be held until after their stay concludes. This comprehensive approach not only streamlines operations but also fosters a more rewarding experience for all parties involved.

Maximize your hotel's profitability by leveraging a sophisticated revenue management system that incorporates dynamic pricing, load forecasting, demand analysis, and competitor pricing, along with effective booking segmentation and sales rate evaluations. Our innovative solutions combine advancements in revenue management, marketing strategies, and cost optimization, ensuring increased profits from the outset for both major hotel chains and charming boutique establishments. With seamless integration into your property management system or channel manager, you can instantly update your pricing structure. Enjoy the convenience of automated pricing adjustments, enabling you to rapidly assess booking growth and revenue projections for various dates, segments, booking origins, and room types. Additionally, monitor your competitors' offerings and market availability, while analyzing pricing trends and room inventory effectively. Armed with comprehensive data on competitor pricing, demand fluctuations, booking patterns, sales metrics, and other critical analytical indicators, you can strategically position your hotel for enhanced success. By understanding the nuances of market behavior and consumer demand, you can proactively adapt your pricing strategy to boost occupancy and revenue.

Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.

Achieve total revenue optimization with Guestrev, a solution built to supercharge profit for every segment of your business, using rules-based automation with the right level of control revenue managers crave. Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of ancillary revenue, custom to your hotel. Guestrev offers open pricing recommendations by room type and market segment. Price each room type independently of overall demand based on a multitude of factors. Guestrev employs the most accurate valuation of your guest’s true revenue potential at the segment level. Understand your guest’s willingness to buy, distribution cost, and total profitability while on-property. Forecast accurately, price with certainty, and make quick, agile decisions. Synchronize your PMS data with Guestrev in real time so you can look at the most accurate picture of your data.

Revintel offers 55 out-of-the-box reports and Revintel’s BI solution, Compose, to create your own custom brand-matched interactive visualizations in a variety of formats using drag and drop functionality. These allow you to spend more time on strategy and analysis than on acquiring data. You can understand the booking pace and identify issues that are affecting performance while you still have time. Find trends and opportunities in property, market, brand, or portfolio-wide areas. Make faster, better-informed, revenue decisions. You can save time and maximize your profitability by having a uniform portfolio view at your fingertips. You can quickly drill down into details by creating personalized dashboards that give you a comprehensive overview of the most important aspects of your business. To guide your marketing efforts, compare YOY economic conditions and market conditions. Deeper more actionable insights enable faster, more informed revenue decisions.

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Cendyn's CMS is specifically designed for the hospitality industry. It manages content and scales with you growth. You can increase website engagement and urgency by utilizing robust personalization features, simple administrative functionality, and promotion of live rates to convert lookers to bookers.