Business Software for Salesforce Agentforce

AgentExchange is a dynamic marketplace built into Salesforce, offering a variety of AI-powered agentic solutions for businesses looking to enhance their workflows with intelligent automation. The platform provides a range of ready-to-use actions, templates, and pre-built solutions that can be deployed quickly to meet specific business needs. With contributions from over 200 Salesforce partners, AgentExchange offers a wide selection of tailored solutions across industries, helping businesses save time and reduce costs by seamlessly integrating AI agents into their Salesforce platform. Users can easily browse the marketplace to find the right solutions for their product, industry, or use case, all within their workflow. This intuitive environment facilitates collaboration between partners, businesses, and Salesforce’s Agentforce, making it easier to implement AI-driven processes for enhanced operational efficiency.

DDS is a cloud-centric platform for "data delivery," tailored for manufacturers and distributors within the industrial supply chain, facilitating the automated collection, enhancement, standardization, and distribution of product information on a large scale. It interfaces with thousands of manufacturers to gather comprehensive, approved product data, which includes specifications, images, and documentation, and employs AI-driven enrichment and catalog standardization to ready the data for smooth dissemination across various systems such as ERP, PIM, ecommerce, or custom platforms. Additionally, DDS provides automated exports (which can be unlimited, scheduled, or on-demand) to over 450 distributor endpoints and supports various system formats, allowing distributors to accelerate SKU publication (setting an industry benchmark for speed to market), enhance online conversion rates, and cut down manual data management expenses by 60-80%. In contrast to conventional product information management (PIM) solutions that prioritize internal data governance, DDS places a strong emphasis on effective delivery and syndication. This unique focus on streamlined operations helps businesses remain competitive in a rapidly evolving marketplace.

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.