Best Debt Collection Software in New Zealand

Debt Collection encompasses the tools and methodologies employed by collection agencies to retrieve funds owed to their clients, who are typically the original creditors of goods or services that have been delivered. Consumers often acquire these goods or services on credit from the original creditors and are obligated to repay either as a single payment or through installments. If a payment becomes overdue, the original creditor has the option to transfer the debt to an internal pre-collections unit, or they may consolidate the debt with other overdue accounts and assign it to an external collection agency or sell it to debt buyers. Entities such as pre-collections departments, third-party collection firms, and debt purchasers require a structured, automated system to effectively recover the owed amounts. This process may involve, but is not limited to, submitting the unpaid debts to credit reporting agencies.

Polonious offers a secure, user-friendly, and effective platform tailored for skip tracing, process serving, and repossession tasks. This system is equipped with essential functionalities including process-centric operations, workload oversight, comprehensive reporting, interactive dashboards, case summaries, and seamless integrations. With a strong emphasis on process and compliance, Polonious helps ensure that your investigations adhere to relevant regulations, reducing the need for additional effort or worry. Utilizing Polonious, you can generate in-depth reports detailing case outcomes, timelines, and financial aspects, while also categorizing data by case types, investigators, and investigation stages. This capability not only allows you to demonstrate your value to higher management but also aids in pinpointing areas for improvement, enhancing your overall efficiency.

The world's leading authority on case management systems has developed a software dedicated to skip tracing. TraceEngine will make skip tracing faster, easier, and more efficient. It is powered by PoloniousEngine, and benefits from the 20 years of experience with world-class investigation and system delivery software. Cloud-based hosting and security is taken care of and you can be up and running within 10 minutes. Your first 30 days are free. You can get our ongoing support at $165 per month. There are no contracts and you can cancel any time. TraceEngine has powerful features designed specifically for skip tracing, allowing you to manage more cases and generate additional business. You can easily assign cases to investigators using a simple search and select tool. If the details are not in the system, a widget will appear to allow you to add them.

AI-driven solutions for credit-to-cash powered by Dun & Bradstreet’s global data and analytics. D&B Finance Analytics offers AI-driven solutions backed by the Dun & Bradstreet Data Cloud. D&B Finance Analytics is a flexible, easy-to-use tool that helps finance teams reduce costs, improve customer service, and manage risk. Manage credit and receivables risks to minimize bad debts, reduce DSO and improve cash flow. Automate manual decisioning and monitoring, customer communication, and matching. Offer your customers an online credit application as well as a payment portal. D&B Finance Analytics consists of two platforms: D&B Credit Intelligence and D&B®, Receivables Intelligence. Together, they provide powerful insights and technologies to help you accelerate your success throughout all your credit-to cash processes. You can quickly gain visibility into credit risks, onboard customers, and set the right terms.

Creatio offers an AI-driven solution for debt collection and recovery, leveraging its no-code CRM and workflow automation framework. This enables financial organizations and collection teams to streamline and enhance their debt recovery processes from start to finish. The platform encompasses comprehensive management of the entire debt lifecycle—covering debtor information and segmentation, along with communication, negotiation, and resolution—within a cohesive system. With Creatio, businesses can automate essential collection tasks like sending payment reminders, escalating cases, and managing documents, all while keeping a unified repository of debtor information, payment records, and communication histories. The platform also features multi-channel communication options (including phone, email, messaging apps, and social media), ensuring effective and consistent interactions with debtors. In addition, the platform facilitates debt collection as part of a larger suite of financial services automation, encompassing areas like delinquency management and risk assessment, among others.

DebtView stands out as the most adaptable cloud collection software currently available, catering to a wide range of industries while allowing for personalized customizations without the need for coding. Featuring a sleek and user-friendly interface, along with regular software updates, your team can accomplish their tasks swiftly and effectively, requiring little to no training. Do you have confidence that your current provider can offer you additional capacity when necessary? With DebtView, you can effortlessly scale your resources up or down based on demand, ensuring that you will never face shortages on the platform. Furthermore, DebtView is recognized as the most economical and versatile cloud collection software in the market today. Supported by over 160 data centers across more than 60 global locations and designed to be culturally and multi-currency aware, DebtView is equipped to assist you no matter where you do business. Our flagship offering, DebtView, redefines debt collection software, as it has been meticulously crafted from the ground up utilizing the latest technology and tools, ensuring that you have the best solutions at your fingertips. This commitment to innovation means that as your business evolves, DebtView will adapt alongside it, providing ongoing support for your changing needs.

CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance. - User-Centric Configuration: Develop strategies, workflows, and rules independently of IT. - Complete Oversight: Instantly understand the status of each customer. - Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy. - Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates. - Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises. Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.

My DSO Manager is a credit management and cash collection software that is affordable for all businesses. It includes strong features like interactive e-mails, automatic reminders, scoring, reports, etc. Modern and intuitive functions allow you to increase cash flow and profitability in your business. Smart upload module makes it easy to implement. It can be used manually or automatically. My DSO Manager has been used by thousands of companies in over 80 countries. My DSO Manager is dedicated for businesses who work with businesses. It can be used by SMEs as well as international companies. It can easily handle multi-entities, multicurrencies, and 9 languages

Satago is forward-thinking software for cash management that can be used by businesses and their accountants. Flexible finance allows you to access cash when you need it. Credit control and risk insights make getting paid on time simple. Satago integrates with over 300 accounting software packages, as well as all major email providers. This allows you to have an all-in-one cash management system that complements and enhances the accounts package.

With global customers serving multiple industries, including software, finance, media, transportation, and communications, BillingPlatform is the only revenue lifecycle management platform on the market that enables enterprises to effectively monetize any type of product offering, from simple subscriptions to sophisticated usage-based pricing models and everything in between. BillingPlatform provides full process support of the revenue lifecycle – from product setup, quoting, billing and invoicing, revenue recognition, through payment and collections – all on a secure, next-generation cloud platform. The unparalleled flexibility of the platform puts enterprises in control of how they differentiate in the market, maximize profitability, reduce operational costs and improve the customer experience.

The Visual Queue Network (VQN) Product Suite is developed in Microsoft .NET and is seamlessly integrated to Microsoft desktop tools. VQN reports manifest as Excel files and VQN letters as Word Documents. VQN features: Browser based User Interface Workflow automation Segmentation with "Behavioral Modeling Scoring" to identify "At Risk" assets Roles based screens Customizable screens Service Oriented Architecture (SOA) Security - Web Application Penetration Tested (WAPT) Centralized Collateral Management Enterprise Reporting VQN can be interfaced with any comprehensive banking system as the enterprise solution for loans, overdraft checking accounts, credit cards and any other past due debt. VQN has been programmed to work particularly well with the Fiserv Core Banking Management products as well as the Euronet World Wide ICCS Credit Card Core product. The most important issue for Bank and Credit Union executives the last few years is tracking and ensuring servicing compliance. Collections\Recovery compliance is the most important new issue executives face. VQN automates the loan servicing work flow and automatically documents all the appropriate milestone events.

With BFrame, there's no requirement for an IT team or a physical workspace; all you need is a portfolio to gather. Simply provide us with a file, and we can have you up and collecting in just a few days, no matter your location. BFrame boasts a robust, automated engine that acts as your system of record while streamlining your agency placement strategies. If your current software is outdated but you fear the costs of switching, we should discuss our solutions. Our conversion tools and dedicated implementation team can simplify even the most challenging transitions, making them both manageable and cost-effective. In these turbulent times, there are hidden opportunities to seize. The pandemic has exposed the vulnerabilities of the conventional model, where human agents operate traditional hours in call centers over private networks. The new paradigm features agents who can work from anywhere, bolstered by self-service technology that operates continuously, 24/7. Agencies that cling to the outdated model may struggle to remain competitive. Our mobile-friendly self-service platform is available to consumers around the clock, accessible from their smartphones, laptops, and desktop computers, ensuring they can engage whenever they choose. Embracing this shift could be the key to thriving in the modern landscape.

Emagia's AI-powered accounts receivable management software gives you actionable insights into your cashflow performance. Good accounts receivable management is more than reminding customers to make payments. It involves identifying the causes of non-payment, determining the customer’s credit rating in advance and frequently monitoring the credit risk of the customer. This allows you to detect late payments in time, reduce the DSO, prevent bad debts, and maintain good customer relationships. Emagia's Intelligent Receivables Management Solution gives you the visibility you need to cash flow forecasting. It provides a single view of receivables and DSO credit.

Collection Management enhances and simplifies the process of managing accounts receivable within Microsoft Dynamics 365 Business Central by effectively managing customer payment preferences, agreement statuses, and follow-up actions through a cohesive workflow. Upon the creation of an order, invoice, or credit memo, the system captures each customer's preferred payment method—be it direct debit, bank-mediated service, or another provider—while automatically generating payment suggestions. With strong integrations with top Danish collection services, users benefit from easy one-click setup, immediate status updates, and a consistent approach to handling all receivables, eliminating concerns about format discrepancies. Additionally, the platform offers a comprehensive overview within Business Central that allows for real-time monitoring of liquidity, tracking of agreement and payment statuses, and enables banks to oversee the collection process with automated notifications, streamlining the entire financial management experience. This holistic approach not only saves time but also improves cash flow management for businesses.

Validate is a platform designed for managing accounts receivable specifically for small and medium enterprises. This innovative tool streamlines the notification process for customers regarding overdue invoices by sending formal demand letters via USPS tracking, and it records instances of nonpayment in a national database that complies with FCRA regulations, allowing other member businesses to see these records for up to seven years. Among its features are the creation of automated demand letters, tracking of USPS deliveries, screening of client payment histories, an account aging dashboard, and adherence to HIPAA standards for data management. The pricing structure is straightforward, charging a flat fee of $35 each month which covers unlimited account submissions and eliminates any contingency fees, making it a cost-effective solution for businesses looking to enhance their receivables management. Overall, Validate offers a comprehensive suite of tools to help businesses efficiently collect outstanding invoices while maintaining compliance with important regulations.

HighRadius is a Fintech SaaS company that utilizes AI-based Autonomous Systems to automate finance processes such as Order-to-Cash, Record-to-Report, and Treasury management for businesses. Our Autonomous Software platform for the Office of the CFO is AI-driven, enabling companies to lower DSO, optimize working capital, fast-track financial close, and improve productivity. HighRadius has helped over 700 leading companies, including large corporations and mid-size enterprises, to transform their finance processes in O2C, treasury, and R2R. Our Order-to-Cash solutions include Credit Risk Management, AR Collections, Cash Application, Deduction Management, and E-Invoicing and Payment software. For Treasury management, we offer Cash Management and Cash Forecasting software, while our Accounting solutions comprise Financial Close Management, Account Reconciliation, and Anomaly Management software.

GoldStar offers dependable, real-time tracking solutions that empower you to expand your customer base, ensure timely payments, and swiftly retrieve vehicles when necessary. With the GoldStar Connect consumer app, you can enhance your earnings by providing customers with advanced technology that delivers location, vehicle, and safety information directly to their mobile devices. By approving more borrowers, you can boost your revenue through cutting-edge location monitoring capabilities, efficient recovery processes, payment default indicators, and lucrative consumer add-ons. The system allows users to set geographic boundaries that activate alerts whenever a vehicle enters or exits a designated area. Whether your vehicle crosses into an impound lot or moves across city or state lines, you'll be alerted immediately. Additionally, the instant access to real-time vehicle location and status provides insights on how long a vehicle has been stationary or in motion, which is crucial for successful recoveries. Recovery agents equipped with this real-time location data and historical insights are significantly more effective in reclaiming vehicles. This technology not only enhances operational efficiency but also fosters stronger relationships with customers through transparency and reliability.

Enhance your credit management by utilizing a customer-focused, efficient, and highly professional application. Tailoring your communications to clients not only appears more polished but also fosters trust and increases recognition. This approach ultimately facilitates quicker payments. The benefits extend further, as our collection of helpful add-ons in reminders simplifies the payment process for your clients, encouraging timely settlement. Additionally, our advanced risk management module integrates trade information and credit insurance partnerships, allowing you to detect potential risk behaviors among your clients effectively. Gain valuable insights derived from continuously analyzed data and metrics regarding the risk profiles of both current and prospective clients. By employing RPA, iController accurately assigns the appropriate workflows to clients based on established criteria, thereby ensuring a genuinely client-centric service. Automating procedures and workflows minimizes repetitive tasks and provides opportunities to focus on more intricate responsibilities, ultimately leading to a more efficient operation. This holistic approach not only improves workflow efficiency but also enhances client satisfaction.

Transform your banking experience with Novopay's cutting-edge Banking Platform, which is designed to be cloud-native, mobile-first, API-enabled, and powered by AI technology. Novopay offers a range of products, including digital lending, prepaid cards, wallets, and payment solutions, all of which can be licensed, customized, and operated on the cloud with round-the-clock managed services. With Novopay's prepaid card and wallet solutions, financial institutions, retailers, telecom companies, and corporations can effectively address intricate payment scenarios, ensuring a smooth payment experience for employees, clients, and partners alike. Enhance customer engagement by delivering a seamless and uncomplicated payment process, while empowering consumers with complete control over their payment methods. In addition, Novopay provides an innovative solution tailored for microfinance and community banking, featuring loan officer applications that facilitate both online and offline field operations, thereby streamlining the lending process for all stakeholders involved. This comprehensive approach not only optimizes operational efficiency but also strengthens relationships within the financial ecosystem.

Receeve offers a highly customizable all-in-one collections and recovery platform tailored specifically for large enterprises, enabling rapid and seamless integration within just a few weeks. This advanced enterprise collections software is designed to assist businesses in minimizing losses associated with overdue accounts. Understanding the urgency in recovering these past-due accounts, we ensure that our clients are operational in mere weeks rather than months. On average, our clients experience a 30% increase in funds collected within the initial two weeks of launching a digital collections campaign. Furthermore, our platform allows for an in-depth analysis of the customer journey, providing actionable insights that facilitate ongoing improvements to the collections process. By measuring and evaluating every interaction throughout the customer journey in real-time, businesses can track critical metrics such as open rates, click-through rates, and payment conversions, enabling them to pinpoint obstacles and identify key drivers that enhance the efficiency of their collections efforts. Additionally, this data-driven approach empowers organizations to adapt their strategies dynamically, ensuring optimal performance in their collections initiatives.

Enhance your cash flow by implementing faster collections and improved forecasting within a single, user-friendly platform. Access your ERP, accounting, and banking information through an intuitive dashboard that provides real-time insights for prompt decision-making. By automating repetitive data gathering tasks, you can save valuable time and enable your finance team to concentrate on more strategic initiatives. Payference IQ Technology™ is designed to enhance your working capital, allowing you to uncover hidden cash and manage your Days Sales Outstanding (DSO) and Days Payable Outstanding (DPO) effectively. Rely on a straightforward solution equipped with all the necessary tools and support for seamless cash management. Streamline your cash collection processes to boost efficiency and accelerate cash inflow. Additionally, pinpoint high-risk accounts to mitigate their effects on your finances. Utilize machine learning capabilities to forecast payment behaviors accurately while integrating your ERP/accounting systems, banking institutions, and payment methods. Automatically match payments with bank transactions for hassle-free reconciliation, and monitor your entire cash position in real-time from one centralized source. Moreover, you have the flexibility to adjust and modify elements within your cash forecasts as needed, ensuring that you always stay ahead of your financial requirements.

Reduce the time spent managing receivables by enrolling your clients in a system that replaces obsolete manual processes with efficient automated digital collection methods and communication channels. Offer your clients a variety of digital payment options, such as ACH, credit cards, and open banking, to simplify the payment process and enhance the accuracy of your financial records. Stay informed about your cash flow with regular automated reports and analytics tailored to your business's requirements. Use specialized customer ratings derived from credit assessments and engagement metrics to make well-informed decisions and refine payment strategies effectively. Anticipate your future cash flow by analyzing both current and historical payment patterns. Optimize your workflows for better prioritization, and take advantage of customizable communication templates and strategies while maintaining a white-labeled approach to branding. This comprehensive solution not only streamlines processes but also empowers your financial management capabilities.

PaymentPlan makes it simple and easy to offer flexible payment plans to customers or "pay in installments". Automated nudges, messages and reminders eliminate admin and reduce customer support workloads. The seamless integration eliminates the need for technical knowledge or coding. Stripe is easy to integrate and takes only minutes to get started. There are no subscription fees, set-up costs or fees to the client. PaymentPlan gives you control over your business. You can choose the payment holiday options, the minimum amount, and the term length. QR codes allow you to instantly create a link which works across all social media platforms, emails or physical letters. You can use the system not only to offer payment plans to new customers but also to encourage overdue invoices into payment. Allowing smaller invoices to collected in an efficient manner will lead to a 38% rise in repayments. This will eliminate the need to send customers to outdated debt collection methods.

Retrievables, a marketplace, connects businesses with delinquent accounts and their lenders to law firms that specialize in collections. Retrievables is a marketplace that helps businesses of all types to increase their profitability and sustain operations while simultaneously increasing the legal collection industry.

CollectDebt.ai is revolutionizing the debt collection industry by utilizing AI voice agents that not only mimic human interaction but also maintain an impressive 99.9% compliance with the FDCPA. Our innovative platform empowers agencies, lenders, and large enterprises to enhance their recovery efforts with significantly less effort, achieving recovery rates that can surpass traditional methods by as much as 40%. Unlike human collectors who have limited hours, our AI operates continuously, skillfully negotiating payments while adapting to the unique circumstances of each debtor, all while helping to cut operational expenses. With the capability to support over 12 languages, CollectDebt.ai facilitates a global outreach and features AI-driven SMS communication, advanced predictive analytics, and seamless integration with existing debt management systems. Over 500 collection teams trust our solution, which not only automates the recovery process but also elevates compliance standards and enriches the overall customer experience, ultimately leading to more effective debt resolution. Additionally, our technology continuously evolves to meet the changing needs of the market, ensuring that clients always have access to the most effective debt collection strategies.