Best Debt Collection Software of 2024

The Computer Manager, Inc. created Debt$Net® to provide collection agencies, law firms, buyers, and in-house collections departments with one the most comprehensive systems for debt collection in the industry. Debt$Net®, a collection software that has been proven in the field, has met the debt recovery needs of over 1,000 companies who specialize in Retail, Commercial, Medical, Receivables Management, and Check Collections. There are many Debt$Net®, users in the United States and Canada. The company was founded in 1987 by Tony LaMagna, Gary Grout and provides the industry with their core product, Debt$Net®. It also offers support software modules, custom programming and technical support. Debt$Net® Prestige, the latest product from Debt$Net® Collection Software. This award-winning collection agency software uses SQL Server by Microsoft.

Debtmaster®, 360 is a cloud-based collection software that provides everything you need to manage your collections department and collect debt efficiently. Your agency will be the best. It will be easy to set up and run smoothly with secure features. This will allow you to reduce capital expenses and increase reliability and redundancy. This allows you to concentrate on your core business of Debt Collection. Advanced communication modules allow you to communicate with debtors quickly and efficiently using text and email messaging. These advanced tools, backed by consent controls as well as innovative third-party outsourcers like Solutions by Text, allow you to reach your Debtors electronically. Because of its proven track record, smart business owners trust Debtmaster®, debt collection software to increase productivity for debt collector agencies.

Software that ensures compliance in all respects is a good choice. Flexibility is key to enforcing policies and procedures. eCollections Interactive™, a tool that enables employees to be trained and certified, is available. You can recover debt and liquidate portfolios at rates your competitors cannot match. Every challenge is a win. Over time, refine strategies. Tune performance with business intelligence. Automate everything. Integrate everything. You can quickly customize the software at a fraction on the cost. You can easily extend your software to help your entire company. You can quickly customize your tools. eCollections™, which is available as Software as a Service (SaaS), a standalone solution, or in a hybrid arrangement in which you buy the software and we host the software in our cloud, is the most flexible enterprise collection management system on the market. You can choose from one model and then easily switch to another depending on your changing needs. eCollections™, is software exactly the way you want.

BFrame doesn't require an IT staff or an office. To collect, you only need a portfolio. We can get you up and collecting in days from anywhere. BFrame is an automated engine that can serve as your system-of-record and automate your agency placement strategies. We can help you if your current software is outdated and the switching costs are prohibitive. Our staff and conversion tools can make complicated transitions simple and affordable. Turbulent times bring opportunities. The pandemic exposed the weaknesses of the traditional model that saw human agents working traditional hours in call centres using private networks. Agents can work from anywhere and are supported by self-service technology that collects 24/7. Agencies that continue to follow the old model will struggle to compete. Mobile-friendly self service platform that consumers can access 24x7 via their smartphones, laptops, and computers.

Collections CRM is a complete debt recovery system that includes debtor analysis and court management. This allows for faster turnaround of all debtor cases. Our powerful court management area will help you manage your debtor hearings, from pre-trial to settlement details. Individual contract management for B2B or B2C customers. Financial and resource forecasting. Securely store correspondence from creditors, clients, and courts in secure, linked data folders. Intelligent workflows and task management allow you to track and monitor each debtor at your own pace using your existing business processes. With integrated prospecting, sales, and support, you can easily view and interact with customers. You can pay for what you need with affordable monthly payments, and grow as your business grows.

We help companies transform their operations, reduce costs, and solve the complexities surrounding debt collection for a better customer experience. Our AI solutions and rich partner network allow our customers to run their operations more efficiently, make better decisions, and gain a competitive advantage. CB2AI™, (Consumer Behavior Artificial Algorithm), is capable of identifying deep Consumer Behavior powered KYDCB™. Tracker (Know Your Delinquent Consumer Behavior) allows for consistent customer treatment and risk mitigation, thereby reducing compliance risk. Dasceq allows you to overcome legacy systems and use data-driven software to predict payment payments faster and more efficiently. It allows your team to easily adhere to the regulatory framework, ensuring that every customer is treated fairly and individually. The algorithm of Dasceq can be retrained regularly, improving its accuracy in dynamic situations as more information is available. This results in a better customer experience.

Our clients can get the best collection software on the market. We use machine learning to maximize collections, minimize costs, optimize customer relationships, and offer the best collections software. Trusted by top lenders and agencies for over 14 years, the only digital-native, full-suite, omnichannel collections software on the market. Our cloud-based platform is secure, compliant and easy to use. It delivers the right message, in a right medium, to the right borrower quickly and cheaply, maximising collections and customer experience. Our strategy engine integrates powerful workflow capabilities and decision tree capabilities into one platform. This allows you to create unique customer experiences that improve collections. Our award-winning technology learns from experience to provide a seamless and efficient end-to-end experience for customers and agents, maximizing dollars collected.

You can immediately start making more outbound calls in a shorter time. Take back control of your team's productivity. Eliminate downtime & double your connection rate. It is possible to save the layout once you have configured imports. This reduces time and effort spent on repetitive tasks. You can reach your contacts in your own way with optional add-ons like dynamic caller ID and custom messaging. The process of setting up Arbeit Dialer is quick and easy. There is virtually no downtime after the setup. You can listen in on recorded or live calls to help in coaching and developing agents, as well as monitoring compliance. All this while increasing revenue by up to 60%. Working with Arbeit Dialer is easy and almost risk-free thanks to our in-house support team. You don't have to worry about long-term commitments or downtime. We will set everything up for your at no additional cost.

QUALCO Collections and Recoveries (QCR), a modular platform that organizes the collection process, streamlines third-party and in-house activities in one place, and can be used either as a core system or part of a bank ecosystem. QCR can support all types of non-performing loans, including secured and unsecured bank credit, unpaid invoices, and covers the entire credit cycle, from high-risk performing to early-stage delinquency to legal and recovery. The system offers a digital-first, forward-looking approach to debt management and a seamless customer-user journey. Easy design of segmentation, strategies, and channel business models. Then, focus on automatic execution. Our new web UI is more efficient and presents the right data at a right time. It allows you to allocate and reallocate work as well as checking SLAs and performance reports.

When your customer-facing teams work from different systems with siloed data, vital business processes like credit decisioning and customer onboarding can become unnecessarily complex and slow. BusinessConnect is built on the Force.com platform and helps to simplify, streamline, and accelerate collections and credit administration processes by automating routine manual decisions and centralizing many operations involved with account acquisition, account management, and recovery processes under one interactive cloud-based platform.

Webio are specialists at conversational AI for customer engagement. Webio takes the hassle out of connecting with customers. Our conversational AI acts as the 'central intelligence center' and manages all elements of customer conversations. Customers can connect in their channels at-will and connect with live agents without losing context. It doesn't matter if customers stick to one channel or switch channels during the conversation. Webio can handle everything. Webio is intuitive. Our conversational AI platform uses machine learning, natural language understanding, and AI to identify customer intents and drive successful outcomes. Webio AI chatbots automate low-value interactions, allowing live agents to focus on high-value conversations and increasing productivity. It's loved by customers, agents, and the business.

Receve is a fully customizable All-in-One Recovery & Collection Platform that can be customized to meet the needs and requirements of enterprise clients. It is easy to integrate in just a few weeks. Our enterprise collections software reduces losses due to past-due accounts. We understand how important it is for past-due accounts to be recovered as quickly as possible. We get our clients up to speed in weeks, not months. In the first two weeks of a digital collection campaign, our clients have seen an average of 30% more funds being collected. Analyse your customer journey to uncover actionable insights that will help you improve your collections process. You can track metrics such as open rates and click-through rates to help you identify the drivers and hurdles that hinder high-performance in your collection process.

ENCredible is a Digital Collection-as-a-Service (DCaaS) platform that enables Banks and Financial institutions to reduce the time it takes to analyze the consumer's ability and intention to pay and then devise and implement the optimal treatment plan. It also uses machine learning and artificial Intelligence (ML and AI), to establish successful contact methods using online channels. This makes it truly agile and scalable. Machine learning and artificial intelligence allow for the automatic improvement of treatment strategies. ENCredible offers a complete digital collection service, allowing you to contact the consumer digitally through different communication channels and enabling immediate payment collection. ENCredible offers ready integrations with payment gateway vendors, data aggregators, and digital communication channels. ENCredible DCaaS helps financial institutions (FI) transition to an intelligent debt collection process.

Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month. Our go-to platform for digital resolution and recovery results in: 20% Increase in Resolution Rates 80% Recovery on Delinquent Accounts 25% Increase in Collections 60% Improvement in Legal Process Efficiency 40% Increase in Productivity of Field Agents Collect 40% Lower 30% Reduced Time to Collect 5x Return on Investment

Delinkure is a comprehensive solution for managing delinquencies developed by Speridian Technologies. It helps organizations manage and minimize delinquencies in a variety of industries. Delinkure is a robust, intuitive platform that streamlines delinquency processes in any sector that deals with customer payments. Delinkure provides a range of features and functionalities to address the complexity associated with delinquency. Intelligent automation is one of its core features, which allows organizations to automate repetitive workflows and tasks, saving time and resources. This automation allows businesses to manage large volumes of delinquencies while maintaining accuracy and consistency.

PaymentPlan makes it simple and easy to offer flexible payment plans to customers or "pay in installments". Automated nudges, messages and reminders eliminate admin and reduce customer support workloads. The seamless integration eliminates the need for technical knowledge or coding. Stripe is easy to integrate and takes only minutes to get started. There are no subscription fees, set-up costs or fees to the client. PaymentPlan gives you control over your business. You can choose the payment holiday options, the minimum amount, and the term length. QR codes allow you to instantly create a link which works across all social media platforms, emails or physical letters. You can use the system not only to offer payment plans to new customers but also to encourage overdue invoices into payment. Allowing smaller invoices to collected in an efficient manner will lead to a 38% rise in repayments. This will eliminate the need to send customers to outdated debt collection methods.

We offer an internet-based ordering system for payment books. This allows you to enter customer loan data online, which we use in creating your custom payment books. Payment book software is also available. This allows you to create your own bank-style payments books using your personal computer and printer. Our Partner Program is a good option if you have ongoing payment book needs. All prices include shipping within continental USA. Florida customers add appropriate sales tax. Due to bindery restrictions, payment books with more than 60 pages may be divided into two or more individual volumes.

ADS developed AdvantEdgeTM software platform. It is extremely robust and can be used in functions such as a CRM tool, organizing government records, a fully functioning debt buying program, and the most comprehensive accounts receivable software. ADS molds AdvantEdgeTM to specific business models, so companies don't need to change their business model in order to switch to our software. The software comes with thousands of hours of functionality, and is not charged per module. AdvantEdgeTM can be accessed in a cloud-based environment, but it can also easily be self-hosted by companies with a SQL server. AdvantEdge Collection Software was developed by Accelerated Data Systems®. AdvantEdge is the best software for the debt industry. AdvantEdge can help you increase your bottom line, whether you are a first-party creditor or a collection agency.

ClientAccessWeb, Applied Innovation’s flagship software solution, gives your agency the tools it needs to manage time and expenses. Automate your workflow between clients and agencies to streamline your business. Our private cloud allows you to communicate securely with clients via secure messaging. You can also receive new account placements using customizable templates or bulk upload. Interactive account inquiry screens for your clients and on-demand reporting tools are available. Your clients can manage their accounts themselves. There are both default and custom reporting options. You can create custom reports that are tailored to the needs of your clients and which they can run immediately. You can instantly convert data rich reports to statistical reporting. To access the specific data, drill down on a statistic. Reporting is quick, flexible, and easier than pulling data out of your collection software. No matter what your client's requirements are, you can create and save a Report for later use. Save time. Save time for your clients.

AroTRON™, the first 100% Greek solution in CRM, is easy to use, manage, flexible, and ever-evolving. AroTRON™, which can be used by small and medium enterprises (SME) with between 20-150 employees, is an ideal fit. However, it can also be used to serve larger companies. It provides a single view of the customer for businesses, allowing them to build high-quality relationships which lead to increased loyalty and profits. It allows organizations to provide a consistent experience for customers in all interactions (such as inquiry and order, delivery, service, and support). This not only improves your ability to provide superior customer service but also makes each customer feel important to you. This results in greater customer satisfaction. AroTRON™, the ideal choice for call-centers who specialize in outsourcing services, e.g. Telemarketing activities.

masterQueue, a web-based software application, automates skip tracing and collection processes. It allows users to gather, organize, and track data to find customers and assets more efficiently. To eliminate inefficient, difficult to track, non-compliant web-based data gathering, and inefficient, manual data collection processes, gather public record data about customers and vehicles from one source. Automatedly organize your data waterfall strategy. Then layer in State, Federal, and Data Privacy rules to the data you collect and use to ensure compliance with constantly changing regulatory requirements. Our dashboard and data warehouse reporting capabilities allow you to track all loan portfolio, customer, employee, third party vendor, and data provider stats and trends. masterQueue combines artificial intelligence and public records data to increase productivity and efficiency in skip tracing and collections.

We are proud to be money-lovers and will pursue your debt as if it were our own. We are motivated and focused because we only get paid when you do. We transfer funds to you as soon as your customer pays into our trust accounts. This can be done with or without GST. This is a rare service that other debt collectors offer. It analyzes your debt and gives you a customized and unique action plan to get paid. You can also send 8 different SMS and email templates to your customer to request payment. The app will even recommend the best template to you. The app will generate a customized script that you can use to call your customer and ask for their money if you are unsure.

CollBox can improve your collection process

iMX is the product of many years of research, development, and testing at Sophia Antipolis, a first European technopolis, just near Nice. iMX is a unique solution that handles - within its own technical environment - 100% industry-standard functions from various service businesses as also the specific requirements of each client. iMX is a software tool that includes many business features, and can be tailored to each client's needs. iMX is a team made up of industry experts who can help you find the best professional solutions. iMX offers multi-currency support and multi-lingual support for production and management (dynamically on one server). iMX provides unrivalled flexibility and openness to all service industry users.

Eliminate friction from collection. Software that white-label collects past-due customer data to aid large businesses in reducing their losses. Engage past-due customers via today's preferred channels and communicate with them. Direct your customers to a self-service payment portal that offers multiple payment options. Data-driven behavioral insights and consumer profiles can help you improve your recovery strategy. Lexop is a cutting-edge technology that helps businesses recover faster, no matter if it's their internal collections process or their Days Sales Outstanding (DSO). Automating your collections team will free them up to concentrate on more valuable work. Your customers will have the freedom and autonomy to resolve their outstanding balances themselves. Lexop can help you drive engagement and empower customers to choose the frequency and method of payment that suits them best. This will result in better retention and higher self-cure rates.