Amity Bots, a scalable AI chatbot for enterprises, allows businesses to offer their customers a first-class service 24/7. Amity Bots allows seamless customer engagement through multiple channels by integrating with platforms such as LINE, Facebook and web or mobile apps. The platform automates and personalizes marketing activities and customer interactions. It also enhances sales effectiveness through the automatic generation and qualification of leads. It also improves the customer experience by providing round-the-clock assistance, reducing repetitive answers, and saving both time and money. Key features include multichannel chat management, user profiles and context tracking, copilot live chat, AI powered decision-making, flexible options for integration, and comprehensive analytics tools. Amity Bots support message templates, product catalogues, multi-language capability, and bulk import/export.