Best Critical Event Management (CEM) Software of 2025

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.

Emergency Reporting is the industry's best platform to manage your entire public safety agency. It's easier than ever to put good data in and get useful information out. Our Fire and EMS Software combines NFIRS and NEMSIS3 into a single incident reporting. Our powerful data management modules allow you to tell your story, protect your budget, and keep your crews safe.

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Protect, visualize and track critical operations. A single platform that allows you to map your assets, visualize risks, alert in real-time, and take action to protect your operation. WatchKeeper allows government agencies and organizations to identify potential risks before they impact critical operations. Corporate Security. Global awareness of risks related to employees and assets. Gain competitive advantage by performing duty of care Government. Anticipate, identify, and contextualise threats to expatriates and strategic business interests. Prevent disruption of critical infrastructure and business investments, and minimize loss of life. Smart Cities. To monitor public safety authorities, utilities, and transportation systems, sync IoT devices and sensors into one operating system. Logistics & Supply Chain.

Agora, the software foundation for Intersec, computes insights and detects pre-defined patterns in real time. It then takes appropriate actions and communications and makes them relevant. Access a large library of traits to create valuable insights. SubCell computation can improve the accuracy of your existing network's location data. Both active and passive location provides scalable location data that can be used for large and real-time applications. Agora, Intersec's platform for collecting, storing, grouping, and processing mobility and activity data. A rule-based engine that reacts to events and takes immediate actions, triggers real-time. Complete set of passive data collection connectors, sensors, and actuators that can be integrated into any mobile network cores. Ready for 5G (NSA/SA). A wide range of geospatial specialized algorithms are available for custom insights.

Simplify emergency call management, unit dispatching and field communication. Smart CAD helps you modernize dispatching workflows, automate daily tasks, and achieve faster and more accurate incident management. You can access critical incident information in real time, enjoy an intuitive navigation system, and maintain seamless communication between field units. Smart CAD is the solution for all field staff needs to effectively resolve incidents. Using intuitive software to manage incidents and dispatch units quickly will increase your operational efficiency. Smart CAD enables commanders to make split second decisions with confidence. Commanders can coordinate field operations quickly and accurately based on actionable insights and the latest updates about the incident, unit and resources availability, and the location. Automate routine tasks, receive alerts via IoT devices and streamline call-taking.