Best Conversational Commerce Platforms for Microsoft Dynamics 365

Alcmeon's cloud technology allows you to use Facebook Messenger, Messenger for iOS, or WhatsApp as a powerful customer service, messaging channel, or conversational commerce channel. Alcmeon has access to the most popular social media APIs: Facebook, Instagram and Twitter, Messenger, WhatsApp. WeChat, Google My Business, Apple Business Chat, WeChat and WeChat. We work closely with their technical teams to add new business features as quickly possible. Alcmeon's back-office has been designed to connect to the information systems and CRMs of our clients - Salesforce, Oracle Zendesk, Efficy. A dedicated customer success manager, on and off-line training, office hours and clients-only events.

Engage, educate and empower customers through the conversion of search queries into meaningful, contextual conversations that provide value. Zoovu, an omnichannel AI-powered digital commerce platform, is built on deep knowledge and nuanced meanings. It helps businesses connect with customers wherever they may be - and turn those conversations into meaningful action. With seamless integration, deliver exceptional customer experiences across all channels. Integrate conversational commerce into your customer journey via webshops, channel partners and chatbots. Ask your customers the right questions based on their context, needs, and preferences. You can easily create and customize dynamic conversations within the platform. Zoovu allows you to automatically transform product properties into customer needs and wants, while highlighting product's value.