Best Conversational AI Platforms for Microsoft Entra ID

Product Features: 1. Workativ Agent Studio: Short Description (200 character limit) Train your AI agents, configuring custom workflows, connect with apps, manage live interactions with a shared inbox, integrate Slack/MS Teams, and monitor performance analytics—all in one intuitive platform. 2. Resolve queries instantly with GPT powered Agents: Instantly resolve employee queries and service requests with GPT-powered ai agents. Train with your content, deploy effortlessly, and provide quick, accurate responses 24/7. 3. AI-powered App workflows: Connect with 100+ enterprise apps and automate workflows instantly. Reduce process bottlenecks for employee onboarding, IT requests, and HR workflows. 4. Shared Live Chat Inbox for Teams: Manage all employee escalations and interactions in real time with an AI-powered shared inbox. Streamline support, collaborate, and handle queries efficiently across channels. 5. Seamless Integration with Your Existing Tools: Integrate AI Agents seamlessly with Slack, MS Teams, WhatsApp, more. Enhance workflows without disruptions for better employee assistance. 6. Advanced Analytics: Track agent performance with advanced analytics. Gain actionable insights into user behaviour and agent efficiency with easy-to-read dashboards and detailed reports.

Seamlessly transition to digital solutions instead of traditional face-to-face interactions. Provide streamlined self-service options for both clients and staff members. Adopt an omnichannel approach to enhance customer experience. Gain a competitive advantage with AI by offering round-the-clock self-service capabilities for your clientele. Improve patient care with a compliant and secure chatbot system. Automate various workflows efficiently. Facilitate real-time onboarding, engagement, and support for employees from any location. NativeChat serves as a versatile platform for creating chatbots that can automate repetitive tasks using natural language processing. It boasts an extensive set of developer tools and offers remarkable flexibility for integration with various voice and conversational platforms. Experience a swift time to market thanks to its innovative in-house bot engine. The platform supports low-code and programming-language agnostic implementations. Unlock a new communication channel while creating and managing the customer journey through an easily trainable and configurable chatbot. Deliver personalized, always-available experiences that cater to the specific needs of visitors while continuously optimizing interactions.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.