Best Conversational AI Platforms for Alibaba Cloud

Intelligent Robot, based on natural language processing (NLP), is a dialogue platform that facilitates smart dialogue through various clients such as websites, mobile applications, and robots. Intelligent Robot can be used to facilitate self-service via multi-round dialogue. Users can also use domain-specific knowledge databases and configure their own knowledge bases for custom smart dialogues. Intelligent Robot can also be integrated with third-party APIs for complex scenarios like order search, shipping tracking, self-service returns, and order search. Intelligent Robot offers online support that eliminates waiting times and eliminates the need for a human to assist. Quick configuration and deployment of knowledge packages is possible for multiple domains. Robots can answer queries and deliver information in natural languages. APIs enable flexible, customized online chat experiences in tailored situations. Intelligent Robot can be deployed to many channels that allow for dialogue, including webpages and official accounts.