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support

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Description

Zoho Commerce includes all the tools you need for building a website, accepting orders, tracking inventory, processing payments, managing shipping, marketing your brand, and analyzing your data. With our drag-and drop builder and professional templates, you can create your online store. Start selling faster and save on development costs. Zoho Commerce manages everything for you: order management, shipping integrations, product catalogues and payment gateways. SEO, email automation, and much more. Engage with customers from the same dashboard to convert website visitors, encourage repeat purchases, and recover lost business. Advanced analytics and reporting tools make it easy to make informed decisions. Zoho Commerce integrates seamlessly with all relevant Zoho marketing, sales, and finance apps. This allows you to scale your business as your sales grow. To ensure great shopping experiences, our templates are easy to navigate on any device.

Description

Zoho FSM is the one-stop field service platform that caters to the needs of service businesses, manufacturers, and contractors. It optimizes everyday tasks, increases productivity on the field, and systemizes back-end operations. Zoho FSM helps process service requests efficiently with advanced work order management. It simplifies sending cost estimates and creating work orders. The ideal resource can be chosen and scheduled on the Dispatch Console with Gantt charts, map view, and live location tracking. Zoho FSM enables businesses to manage large, diverse teams with efficient workforce management and distinct user profiles. The Zoho FSM mobile app is available for Android and iOS. It lets field agents log timesheets, share notes and images, create service reports, and take up follow-up jobs. Zoho FSM allows branded invoice creation on the web and mobile app. Powered by the Zoho Finance Suite, it supports multiple currencies, region-specific taxes, and online payment gateways.  Zoho FSM is customizable to suit different industries. It also integrates with Zoho CRM and Zoho Inventory for sales and stock management. Beyond this, it supports REST APIs for third-party integrations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zoho Books Yes 
Zoho CRM Yes 
Zoho Inventory Yes 
2Checkout Yes 
Bigin by Zoho CRM No 
Dyrect Yes 
FedEx Ship Manager Yes 
Google Analytics Yes 
Infinite MLM Software Yes 
PayPal Yes 
Razorpay Yes 
Shiprocket Yes 
Tookan Yes 
Truto Yes 
UPS Ready Yes 
Worldpay Yes 
Zoho Campaigns Yes 
Zoho Flow No 
Zoho PageSense Yes 
Zoho Survey Yes 

Integrations

Zoho Books Yes 
Zoho CRM Yes 
Zoho Inventory Yes 
2Checkout No 
Bigin by Zoho CRM Yes 
Dyrect No 
FedEx Ship Manager No 
Google Analytics No 
Infinite MLM Software No 
PayPal No 
Razorpay No 
Shiprocket No 
Tookan No 
Truto No 
UPS Ready No 
Worldpay No 
Zoho Campaigns No 
Zoho Flow Yes 
Zoho PageSense No 
Zoho Survey No 

Pricing Details

$22 per month
Free Trial Yes 
Free Version No 

Pricing Details

$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/commerce/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/fsm/

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting No 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Multi-Channel eCommerce

Catalog Management Yes 
Channel Management Yes 
Data Synchronization Yes 
Email Marketing Yes 
Inventory Management No 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management Yes 
Promotions Management Yes 
Returns Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Social Commerce Yes 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses Yes 
For HVAC Yes 
For Plumbers Yes 
For Roofers Yes 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

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