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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Webware offers a comprehensive document and records management solution tailored for large, intricate, and regulated organizations that require constant compliance and readiness for audits, such as banks, hospitals, universities, ports, and public-sector entities. Each document is accompanied by a complete log detailing who accessed, modified, signed, or distributed it, ensuring that you can be audit-ready in mere seconds. The software not only adapts to your existing processes but also aids in their optimization for enhanced efficiency. The Webware platform features two distinct interfaces: Hub, which allows administrators to oversee workflows, permissions, document classifications, and retention policies, and Portal, enabling employees to effortlessly sign, review, approve, and search for documents across any device without needing any training. With 25 years of experience, over 140 clients, more than 40 million documents managed, and a user base exceeding 50,000—including notable international brands and Estonian public-sector organizations—Webware stands as a trusted leader in the field. This extensive track record underscores its capability to meet the diverse needs of organizations operating in highly regulated environments.

Description

eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$900.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Webware

Founded

2002

Country

Estonia

Website

www.webware.eu

Vendor Details

Company Name

Fivium

Founded

2006

Country

United Kingdom

Website

www.fivium.co.uk/services/ecase

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Alternatives

No Alternatives

Alternatives

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