Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our industry-leading automotive eCommerce platform is supported by expert strategy, design, and support. We have access to product data from over 1000 brands, so you don't have to worry about complicated patches, updates, or other third-party headaches. Our creative team is an award-winning team that will create a high-performance, visually stunning store that shows the commitment and value your brand deserves. We are there for you, like a wingman or a bodyguard. You can reach a dedicated eCommerce professional at any time for support and guidance. Our team has over 100,000 hours of experience in the day to-day operations of successful eCommerce businesses like yours. We want to be your partner in a long-lasting, successful eCommerce business partnership.
Description
Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Affirm
Yes
Axis LMS
Yes
Facebook
No
Facebook Ads
No
GitHub
No
Google Calendar
No
Google Slides
No
HubSpot CRM
No
Jira
No
LinkedIn
No
Integrations
Affirm
No
Axis LMS
No
Facebook
Yes
Facebook Ads
Yes
GitHub
Yes
Google Calendar
Yes
Google Slides
Yes
HubSpot CRM
Yes
Jira
Yes
LinkedIn
Yes
Pricing Details
$549.00/month
Free Trial
Yes
Free Version
No
Pricing Details
$1 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Web Shop Manager
Founded
2000
Country
United States
Website
webshopmanager.com
Vendor Details
Company Name
Emergent
Founded
2024
Country
United States
Website
getwingman.com
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
No
Customer Accounts
Yes
Data Security
Yes
Email Marketing
No
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes