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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our industry-leading automotive eCommerce platform is supported by expert strategy, design, and support. We have access to product data from over 1000 brands, so you don't have to worry about complicated patches, updates, or other third-party headaches. Our creative team is an award-winning team that will create a high-performance, visually stunning store that shows the commitment and value your brand deserves. We are there for you, like a wingman or a bodyguard. You can reach a dedicated eCommerce professional at any time for support and guidance. Our team has over 100,000 hours of experience in the day to-day operations of successful eCommerce businesses like yours. We want to be your partner in a long-lasting, successful eCommerce business partnership.

Description

Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Affirm Yes 
Axis LMS Yes 
Facebook No 
Facebook Ads No 
GitHub No 
Google Calendar No 
Google Slides No 
HubSpot CRM No 
Jira No 
LinkedIn No 
Meta Ads No 
Microsoft Outlook No 
Notion No 
QuickBooks Online No 
Salesforce No 
Semrush No 
Slack No 
Stripe No 
Telegram No 
WhatsApp No 

Integrations

Affirm No 
Axis LMS No 
Facebook Yes 
Facebook Ads Yes 
GitHub Yes 
Google Calendar Yes 
Google Slides Yes 
HubSpot CRM Yes 
Jira Yes 
LinkedIn Yes 
Meta Ads Yes 
Microsoft Outlook Yes 
Notion Yes 
QuickBooks Online Yes 
Salesforce Yes 
Semrush Yes 
Slack Yes 
Stripe Yes 
Telegram Yes 
WhatsApp Yes 

Pricing Details

$549.00/month
Free Trial Yes 
Free Version No 

Pricing Details

$1 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Web Shop Manager

Founded

2000

Country

United States

Website

webshopmanager.com

Vendor Details

Company Name

Emergent

Founded

2024

Country

United States

Website

getwingman.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management No 
Customer Accounts Yes 
Data Security Yes 
Email Marketing No 
Inventory Management Yes 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Product Features

Alternatives

Alternatives

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