Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our industry-leading automotive eCommerce platform is supported by expert strategy, design, and support. We have access to product data from over 1000 brands, so you don't have to worry about complicated patches, updates, or other third-party headaches. Our creative team is an award-winning team that will create a high-performance, visually stunning store that shows the commitment and value your brand deserves. We are there for you, like a wingman or a bodyguard. You can reach a dedicated eCommerce professional at any time for support and guidance. Our team has over 100,000 hours of experience in the day to-day operations of successful eCommerce businesses like yours. We want to be your partner in a long-lasting, successful eCommerce business partnership.
Description
Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.
API Access
Has API
API Access
Has API
Integrations
Affirm
Axis LMS
Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Sheets
HubSpot CRM
Instagram Ads
Integrations
Affirm
Axis LMS
Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Sheets
HubSpot CRM
Instagram Ads
Pricing Details
$549.00/month
Free Trial
Free Version
Pricing Details
$1 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Web Shop Manager
Founded
2000
Country
United States
Website
webshopmanager.com
Vendor Details
Company Name
Emergent
Founded
2024
Country
United States
Website
getwingman.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Alternatives
Alternatives
No Alternatives