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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Umapped provides the ability, adaptability, and efficiency needed to work collaboratively on proposals and travel itineraries alongside industry partners and clients throughout every phase of their journey. With features like real-time updates, tailored content, and mobile messaging, you are equipped to connect with your customers before, during, and after their travels. For travelers seeking access to their itineraries on the go, the Umapped Mobile App is readily available for download on both the Google Play and Apple App stores, allowing them to view all trip details curated by a Travel Professional at any time. Founded in 2012, Umapped was created with the straightforward aim of enhancing the travel experience for all. Our skilled and diverse workforce operates from a historic building in downtown Toronto, with team members spread across the continent. Since its establishment, our mission has consistently focused on fostering a stronger and more meaningful relationship between travel agents and travelers, ensuring that both parties benefit from improved communication and collaboration.

Description

Viaondo is a cloud-based itinerary management tool designed specifically for small travel agencies and independent travel consultants. Users are able to craft trips using a web dashboard by composing itineraries, inputting reservations, or importing confirmations such as PDFs, emails, and screenshots. This software efficiently organizes details concerning flights, accommodations, transfers, activities, essential documents, and local time information into a draft that agencies can assess prior to final approval. Each traveler is provided with a personalized, multilingual trip web application via a secure link, which includes itinerary updates, travel documents, maps, and city specifics; additionally, previously saved itineraries, addresses, and documents can be accessed offline. Teams have the capability to repurpose trip plans for future departures and can share tailored links for groups or individual travelers. While Viaondo specializes in the creation and distribution of itineraries, it does not encompass agency CRM functions, invoicing, payment processing, fare inquiries, or supplier bookings. This platform caters to a diverse clientele, including travel agencies, independent advisors, tour operators, group travel organizers, and destination management entities, ensuring a comprehensive solution for their itinerary needs. By streamlining the travel planning process, Viaondo enhances efficiency and facilitates effective communication between agencies and their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Pricing Details

$50/month
One plan costs $50/month or $500/year per agency, plus VAT where applicable; annual billing includes two free months. It covers unlimited trips and travelers, with the whole team included. Fair-use limits include 300 AI-imported documents per agency per month, 300 MB of storage per trip, and 20 GB per agency. There is no setup fee. A 14-day free trial is available; a payment card is required to start the trial that enables publishing. Teams with more than 10 users can request a quote.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Umapped

Country

Canada

Website

umapped.com

Vendor Details

Company Name

Viaondo

Country

Spain

Website

viaondo.com

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

Alternatives

Alternatives

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