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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Empower your team with Tyler’s low-code application development platform designed for case management, which is driven by Entellitrak. Government operations at all levels necessitate the gathering, monitoring, and dissemination of data, yet each agency or department has its own distinct methods. Our Case Management Development Platform enables you to create and implement tailored case management and business process management applications that align precisely with your unique procedures and requirements. It emphasizes a data-first strategy, ensuring that essential information is prioritized for capture. By providing a unified environment for both business and IT teams, it streamlines the development process. The platform adapts to your specific workflows via fully customizable Application Accelerators or Agile development methodologies. Its open architecture offers exceptional flexibility and platform independence. You can also choose from a range of secure hosting options to meet your deployment needs. Additionally, the platform enhances its capabilities with seamlessly integrated modules for mobility and file management, ensuring that your case management solutions are comprehensive and effective. Ultimately, this platform not only addresses the current demands but also anticipates future needs in the evolving landscape of government operations.

Description

The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Okta

Integrations

Okta

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tyler Technologies

Founded

1980

Country

United States

Website

www.tylertech.com/products/case-management-development-platform

Vendor Details

Company Name

Tyler Technologies

Country

United States

Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Product Features

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