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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For a bustling Computer Repair center, our comprehensive repair management solution—TrailBlazer—is essential. This system streamlines your repair operations and boasts numerous features designed to alleviate the pressure of managing your business. With insightful reports and statistics, you can stay informed about your performance metrics, and automated messaging ensures both your technicians and clients are consistently updated on the status of repairs, fostering transparency and efficiency. Plus, the ease of use makes it simple to integrate into your existing workflow.

Description

WorkflowMania is a comprehensive online tool designed to streamline the management of repair shops, encompassing aspects such as work logs, personnel, clientele, invoices, and service tickets. This all-in-one platform is particularly well-suited for computer repair establishments or any type of repair service. With its user-friendly interface, the software is filled with crucial functionalities that assist in the creation, oversight, and tracking of customer-oriented service tickets and workflows while ensuring that clients receive the accountability and quick responses they expect. Users can effectively manage various ticket categories, including New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void tickets. Additionally, it allows for the rapid generation of sales reports covering Service Item Repairs, Total Sales, and Parts & Labor Sales. WorkflowMania also provides the capability to produce a wide array of reports related to tickets, sales, parts, and inventory management, making it an indispensable tool for enhancing operational efficiency in repair shops. Ultimately, this software not only simplifies daily tasks but also improves customer satisfaction through better service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASAP Yes 

Integrations

ASAP No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$14.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Redbrook Technology

Country

United Kingdom

Website

www.redbrooktech.com

Vendor Details

Company Name

WorkflowMania

Country

United States

Website

workflowmania.com

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing Yes 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management No 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing Yes 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

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