Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
TopEdge AI is an innovative platform that integrates WhatsApp commerce and customer engagement for Shopify stores and direct-to-consumer brands through a cloud-based solution. By synchronizing Shopify orders, carts, products, customers, and cash-on-delivery information with WhatsApp messaging, it empowers teams with contextual insights for their conversations. Merchants benefit from automating abandoned-cart reminders, confirming cash-on-delivery transactions, providing order updates, and executing marketing campaigns that promote prepaid orders. The platform is equipped with features such as a shared live-chat inbox, detailed customer profiles and segmentation options, WhatsApp marketing campaigns, a visual flow builder, tools for website opt-ins and tracking, comprehensive order and stock views, warranty management workflows, and commerce analytics. Teams can create customer journeys triggered by specific Shopify events, employ approved messaging templates, and set up AI-driven responses aligned with store policies and product details using their designated AI provider key. Designed specifically for e-commerce teams leveraging Shopify and WhatsApp, TopEdge AI enhances support, facilitates order communication, boosts sales recovery, and drives effective marketing initiatives. This makes it an essential tool for businesses looking to optimize their customer engagement strategies.
Description
Vilva D2C serves as a comprehensive SaaS ecommerce solution tailored for Indian direct-to-consumer brands. It offers a unified admin interface that streamlines the launching and management of online stores, covering various aspects such as storefront design, product catalog management, payment processing, shipping logistics, order tracking, and customer engagement, alongside features for coupons, reviews, blogs, and content pages. Additionally, it incorporates WhatsApp Business marketing functionality, enabling merchants to effectively reconnect with potential customers through abandoned-cart recovery messages sent via WhatsApp. The platform is equipped to facilitate payment collection and manage shipping workflows, utilizing services like Razorpay for payments and Shiprocket for logistics, while also providing an MCP connection to enable integration with compatible AI tools for enhanced store data management. Designed specifically for Indian D2C sellers, Vilva D2C allows users to efficiently oversee their storefronts, checkout processes, and daily operational tasks all from one centralized ecommerce platform, ultimately simplifying the complexities of online retail. With its robust features, Vilva D2C empowers brands to focus on growth while ensuring a seamless shopping experience for their customers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
WhatsApp
Yes
Model Context Protocol (MCP)
No
Razorpay
No
Shiprocket
No
Shopify
Yes
Integrations
WhatsApp
Yes
Model Context Protocol (MCP)
Yes
Razorpay
Yes
Shiprocket
Yes
Shopify
No
Pricing Details
$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial
Yes
Free Version
No
Pricing Details
₹799/month
The Starter plan is ₹799/month, billed annually, and has a 2.0% transaction fee. There are no setup fees or lock-in contracts.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TopEdge AI
Founded
2023
Country
India
Website
www.topedgeai.com
Vendor Details
Company Name
Vilva Networks
Founded
2015
Country
India
Website
vilvad2c.com
Product Features
eCommerce Marketing
AB Testing
No
Abandoned Cart Email
No
Analytics / ROI Tracking
No
Customer Data Profiles
No
Dynamic Content
No
Email Marketing
No
Email Personalization
No
Facebook Ads
No
Google Ads
No
Product Recommendations
No
Push Notifications
No
Retargeting
No
SMS Marketing
No
Search Marketing
No
Segmentation
No
Signup Forms & Popups
No
Social Marketing
No
Triggered Emails
No
Website Visitor Tracking
No
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Shopping Cart
Abandoned Cart Saver
No
Catalog Management
No
Credit Card Processing
No
Discount / Coupon Management
No
Inventory Control
No
Product Configurator
No
Product Ratings / Reviews
No
Refund Management
No
Returns Management
No
Shipping Management
No
Tax Management
No
Alternatives
Alternatives
No Alternatives