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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TopEdge AI is an innovative platform that integrates WhatsApp commerce and customer engagement for Shopify stores and direct-to-consumer brands through a cloud-based solution. By synchronizing Shopify orders, carts, products, customers, and cash-on-delivery information with WhatsApp messaging, it empowers teams with contextual insights for their conversations. Merchants benefit from automating abandoned-cart reminders, confirming cash-on-delivery transactions, providing order updates, and executing marketing campaigns that promote prepaid orders. The platform is equipped with features such as a shared live-chat inbox, detailed customer profiles and segmentation options, WhatsApp marketing campaigns, a visual flow builder, tools for website opt-ins and tracking, comprehensive order and stock views, warranty management workflows, and commerce analytics. Teams can create customer journeys triggered by specific Shopify events, employ approved messaging templates, and set up AI-driven responses aligned with store policies and product details using their designated AI provider key. Designed specifically for e-commerce teams leveraging Shopify and WhatsApp, TopEdge AI enhances support, facilitates order communication, boosts sales recovery, and drives effective marketing initiatives. This makes it an essential tool for businesses looking to optimize their customer engagement strategies.

Description

Uptonica serves as a comprehensive platform for online businesses focused on selling, lead collection, and customer support. It integrates commerce, marketing, and customer interactions within a unified workspace, empowering teams to leverage AI capabilities with integrated business data. Within this platform, teams can seamlessly handle customer interactions alongside crucial information such as CRM details, order histories, product specifications, pricing structures, and advertising campaigns, ensuring that all necessary data is readily accessible without the need for duplicating efforts across various tools. Offering a centralized inbox, Uptonica consolidates communication channels including WhatsApp, Instagram, Messenger, Telegram, email, phone, and website chat, streamlining customer engagement. The platform also assists in enhancing product listings with relevant descriptions, attributes, and translations while aggregating advertising metrics from Google and Meta into a cohesive report that reflects sales attribution. Furthermore, it enables the inclusion of related orders and conversations within customer records for a more comprehensive view. Developed by the same team that created Webgas, Uptonica builds on their experience in supporting Shopify brands both within Italy and internationally since 2019. With its innovative features, Uptonica aims to transform how businesses manage their online operations effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WhatsApp Yes 
Claude No 
Claude Duet No 
Claude for Legal No 
Google Analytics No 
Google Calendar No 
Google Tag Manager No 
Klaviyo No 
Mailchimp No 
Meta Ads No 
Model Context Protocol (MCP) No 
PrestaShop No 
Qapla' No 
Salesforce No 
Stripe No 
Telegram No 
WooCommerce No 
WordPress No 
Zendesk No 

Integrations

Shopify Yes 
WhatsApp Yes 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Google Analytics Yes 
Google Calendar Yes 
Google Tag Manager Yes 
Klaviyo Yes 
Mailchimp Yes 
Meta Ads Yes 
Model Context Protocol (MCP) Yes 
PrestaShop Yes 
Qapla' Yes 
Salesforce Yes 
Stripe Yes 
Telegram Yes 
WooCommerce Yes 
WordPress Yes 
Zendesk Yes 

Pricing Details

$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial Yes 
Free Version No 

Pricing Details

€199/month
Starter is €199/month plus VAT per company during launch pricing for the first 100 customers, then €239/month plus VAT. Annual billing is €1,990 plus VAT (€166/month equivalent) for the first 100 customers, then €2,388/year. Optional guided onboarding is priced separately.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TopEdge AI

Founded

2023

Country

India

Website

www.topedgeai.com

Vendor Details

Company Name

Webgas Srl

Country

Italy

Website

uptonica.com

Product Features

eCommerce Marketing

AB Testing No 
Abandoned Cart Email No 
Analytics / ROI Tracking No 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation No 
Signup Forms & Popups No 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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