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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Take fulfillment to the next level. Omni™ OMS is an industry-leading, end-to-end retail fulfillment solution for unified omnichannel commerce, enabling a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store. Omni™ OMS enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver BOPIS and curbside pickup (BOPAC) orders. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process. Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.

Description

Multichannel Pro brings together all your sales avenues into a single, robust platform, resulting in a 30% reduction in costs and enhancing customer service response times by four times. This all-encompassing tool merges order processing, content management, and customer support into one cohesive system, facilitating effortless oversight of orders, product listings, and customer inquiries across various sales platforms. By integrating these essential functions, companies can lower software costs while increasing their operational productivity. The centralized order management dashboard empowers users by allowing them to monitor and manage every order from one location, which minimizes the necessity to switch between different platforms and decreases the likelihood of fulfillment mistakes. Additionally, its efficient content distribution capability guarantees that product information remains consistent across all channels, enabling updates to be executed once and disseminated universally. Moreover, the consolidated customer support interface allows businesses to address all customer inquiries from a single platform, further enhancing the overall customer experience. Ultimately, this holistic approach fosters greater efficiency and satisfaction for both businesses and their clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Seller 365
TikTok
eBay

Integrations

Amazon
Seller 365
TikTok
eBay

Pricing Details

$50000 one-time payment
Free Trial
Free Version

Pricing Details

$69 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tecsys

Founded

1983

Country

Canada

Website

www.tecsys.com/omni-retail-solutions/order-management/

Vendor Details

Company Name

Threecolts

Founded

2021

Country

United Kingdom

Website

www.threecolts.com/multichannel-pro

Product Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Alternatives

Alternatives