Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
It can be difficult to keep up with the changing customer expectations. Manufacturers must redefine their field service operations to become proactive rather than reactive.
Tavant combines the best practices of connected technologies, machine-learning, and artificial intelligence in order to help companies deal with the new realities that come with field service operations. Tavant's Field Service Management solution provides field service teams at all times with 360-degree information about their customers, machines and field technicians. This helps boost productivity, improve customer experience and impact revenue.
BENEFITS
Field service personnel can be empowered by superior field service tools
360-degree view in one place of all assets, customers, and products
Integration with other modules of the service lifecycle, such as warranty, order fulfillment and more, for a seamless experience for customers
Intelligent platform
Description
Designed to enhance workflow efficiencies, boost visibility, foster collaboration, and elevate profitability, this solution ensures high-quality service with an emphasis on agility and technical performance. It features impeccable field service software that achieves a superior first-time-fix rate while optimizing service delivery, increasing revenues, and promoting business growth. You can expedite quoting, scheduling, invoicing, and payment settlement with ease. Urban-Hawks provides a comprehensive end-to-end field service solution that seamlessly integrates your entire operation, from the office and warehouse to technicians and customers. By prioritizing improved service with agility and technical excellence, it enhances operational support significantly. It guarantees the best routes to customer locations while ensuring the right parts are available on-site, ultimately accelerating service delivery for greater productivity. Additionally, you can easily update schedules, job details, and quality assurance checklists, while monitoring job progress and location in real time for enhanced oversight. This holistic approach not only streamlines operations but also ensures customer satisfaction through timely and efficient service.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Tavant
Founded
2000
Country
United States
Website
www.tavant.com/manufacturing/field-service-management
Vendor Details
Company Name
Urban-Hawks
Country
United States
Website
urban-hawks.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No