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Average Ratings 0 Ratings
Description
To mitigate financial risks and protect their reputations, it is crucial for operators to combat fraud in real-time, especially concerning roaming and national-to-international calls. Many telecommunications providers have implemented various fraud prevention measures; however, the emergence of new technologies continues to unveil additional vulnerabilities. Adopting protective tools against these new attack vectors is often a slow process. As a result, operators are increasingly moving from traditional offline analysis to utilizing network enforcement capabilities that can halt fraudulent calls as they happen. CDR-based systems, which rely on successful call records, unfortunately overlook failed call attempts, limiting their effectiveness to a reactive stance. Consequently, operators are eager to proactively address fraudulent activities at all stages of the calling process. For instance, by tracking the number of call attempts to known black-listed numbers, operators can identify and block PBX hacked devices, as fraudsters typically cycle through multiple numbers before successfully connecting. Moreover, this proactive approach can help in identifying patterns of behavior that are indicative of larger fraud schemes, thereby enhancing overall security.
Description
interface.ai powers the future of banking with AI-driven agents built to reduce costs, streamline operations, and elevate member experiences. Voice AI offers always-available phone support that resolves issues quickly, often automating the majority of inbound calls. Its Chat AI agents bring a personal touch to websites, apps, and SMS channels, delivering seamless digital support with easy escalation when needed. Frontline staff gain a powerful partner with Employee AI, which handles repetitive tasks and enhances service quality. Fraud prevention is strengthened through intelligent, frictionless authentication that detects threats in real time. Pre-built integrations with over 40 core banking and CRM systems ensure that institutions can deploy and see value from day one. Performance-based pricing further aligns costs with measurable results, ensuring banks only pay for real outcomes. With over 1.5 billion conversations handled and 16 million members served, interface.ai is the most capable AI solution for modern financial institutions.
API Access
Has API
API Access
Has API
Integrations
Fiserv
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TOMIA
Founded
1999
Country
United States
Website
tomiaglobal.com/real-time-anti-fraud-raf
Vendor Details
Company Name
interface.ai
Founded
2016
Country
United States
Website
interface.ai
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring