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Average Ratings 0 Ratings

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features
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support

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Description

Syntasa introduces a revolutionary web application designed specifically for digital experts, allowing teams to seamlessly integrate first-party behavioral data with enterprise information. This self-service platform empowers users to create and implement tailored models, operate within a private cloud environment, and engage across multiple channels, enhancing the overall digital experience. With its user-friendly interface, Syntasa makes it easier than ever for digital professionals to harness the power of their data.

Description

Mindset-Insights & Digital Empathy Management System, known as whenwhyhow, represents a groundbreaking evolution in Customer Data Platforms (CDPs), concentrating on customer mindset analytics and leveraging actionable AI to foster loyalty, decrease churn, and enhance Lifetime Customer Value (LTCV). This innovative platform fills a crucial gap in digital customer service and business intelligence, offering a fresh perspective on actionable AI for customer service sectors and data-centric organizations seeking efficient methods to organize, store, and access their business data. With its seamless API-based integration, whenwhyhow connects effortlessly with your digital channels, CRM, and other data sources, ensuring a swift, user-friendly, and cloud-deployable experience. In sectors like Banking and Fintech, the availability of digital channels should harmonize with a deep understanding of customer mindset and empathetic interactions, making it possible to bring the essence of traditional "human touch" banking into the digital realm. This approach also allows for a comprehensive grasp of customer concerns related to insurance, their worries, and their sensitivity to competitors' pricing, ultimately driving a more personalized and effective service experience. By bridging the gap between technology and genuine customer connection, whenwhyhow can significantly transform the landscape of customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics Yes 
Adobe Audience Manager Yes 
Adobe Campaign Yes 
Adobe Target Yes 
Amazon Redshift Yes 
Athena Yes 
Eloqua Yes 
Facebook Yes 
Google Analytics Yes 
Google Cloud BigQuery Yes 
Google Cloud Managed Service for Apache Spark Yes 
LinkedIn Yes 
Matomo Yes 
Nielsen Marketing Cloud Yes 
Optimizely One Yes 
Pega CRM Yes 
Qubole Yes 
Snowflake Yes 
Teradata VantageCloud Yes 
X (Twitter) Yes 

Integrations

Adobe Analytics No 
Adobe Audience Manager No 
Adobe Campaign No 
Adobe Target No 
Amazon Redshift No 
Athena No 
Eloqua No 
Facebook No 
Google Analytics No 
Google Cloud BigQuery No 
Google Cloud Managed Service for Apache Spark No 
LinkedIn No 
Matomo No 
Nielsen Marketing Cloud No 
Optimizely One No 
Pega CRM No 
Qubole No 
Snowflake No 
Teradata VantageCloud No 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2500 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Syntasa

Country

United States

Website

www.syntasa.com

Vendor Details

Company Name

Anbotux Data Intelligence

Country

Spain

Website

whenwhyhow.tech

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting Yes 
Campaign Segmentation Yes 
Content Analytics Yes 
Contextual Targeting Yes 
Customer Profiles No 
Experience Management No 
Recommendation Engine Yes 
Website Personalization Yes 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management No 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching No 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling No 

Alternatives

Alternatives