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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.

Description

At the heart of careMESH's offerings lies NAVIGATE, a specially designed solution that transforms the process of patient navigation. This innovative tool empowers care teams to effectively manage intricate care journeys, especially in the realms of oncology and specialty care, by enhancing the referral process, minimizing patient leakage, and offering greater insight into patient progress and outcomes. NAVIGATE seamlessly integrates into existing clinical workflows, allowing organizations to expand their navigation programs while avoiding additional administrative challenges. To further enhance its capabilities, careMESH also provides two complementary solutions: CONNECT and SEARCH. CONNECT facilitates secure, role-based communication among different organizations, allowing care teams to collaborate effectively without depending on outdated or fragmented communication methods. Meanwhile, SEARCH equips users with real-time provider intelligence, simplifying the task of locating the appropriate specialists, services, and referral pathways both within and across various networks. Together, these tools create a comprehensive ecosystem that supports improved patient care and streamlined operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

EpicCare EMR
Oracle Health

Integrations

EpicCare EMR
Oracle Health

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Syllable

Country

United States

Website

syllable.ai/

Vendor Details

Company Name

careMESH

Founded

2017

Country

United States

Website

www.caremesh.com

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Product Features

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