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Description
Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.
Description
Patient care unfolds moment by moment, making it essential for the systems that facilitate clinical communication to be both adaptable and responsive. The infrastructure must possess the agility to efficiently direct interactions between individuals and systems precisely when and how they are required. Furthermore, it should seamlessly integrate voice communication, secure messaging, and alarm notifications into a cohesive framework. The Vocera Platform offers this type of infrastructure, serving as an intelligent ecosystem that links all necessary individuals and information for effective patient care. With the Dynamic Master Directory, you can effortlessly identify the personnel needed based on their role, group, or function. The Engage intelligent workflow engine is designed to reduce interruption fatigue by ensuring that communications and alerts are routed, escalated, and prioritized with relevant context. Additionally, the user-friendly voice-driven experience simplifies communication, allowing users to connect by name, role, or group with ease. This comprehensive approach not only enhances operational efficiency but also improves the overall experience for both caregivers and patients.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Syllable
Country
United States
Website
syllable.ai/
Vendor Details
Company Name
Stryker
Founded
1941
Country
United States
Website
www.stryker.com/us/en/portfolios/medical-surgical-equipment/clinical-communication-and-workflow.html
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Hospital Management
Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management