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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.

Description

Our innovative patient engagement platform empowers healthcare professionals, including providers, specialists, allied health workers, and community support staff, to deliver virtual care through various means such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, administering fundamental care like routine follow-ups and sharing lab results or prescriptions becomes a seamless process that eliminates the need for in-clinic visits, allowing these tasks to be efficiently managed between regular appointments. This approach not only reaches patients who may be hard to access due to geographical barriers or restrictions like COVID-19 physical distancing but also assists those residing in senior care facilities. By utilizing VirtualCare, clinicians can increase their patient load throughout the day, gain scheduling flexibility, and maximize the productivity of their office hours. Overall, the platform enhances the overall patient experience while streamlining the workflow for healthcare providers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Syllable

Country

United States

Website

syllable.ai/

Vendor Details

Company Name

Think Research

Founded

2006

Country

Canada

Website

www.thinkresearch.com/ca/products/virtualcare/

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Product Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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