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Description
SureShip® is an end-to-end shipping automation solution designed exclusively for users of Infor CloudSuite Industrial (SyteLine) ERP. The platform tightly integrates shipping and fulfillment processes directly into the ERP, removing the need for third-party shipping tools or manual data transfers. SureShip® connects seamlessly with major parcel and LTL carriers, enabling real-time rate comparisons, shipment execution, and tracking from a single interface. Its predictive packaging and rate-shopping capabilities help businesses select the most cost-effective shipping options before orders are released. The system provides instant visibility into freight costs, revenue, and shipment status across the organization. Because SureShip® is built using SyteLine’s native Mongoose™ framework, it delivers reliable performance and consistent data integrity. Automated tracking updates and notifications improve communication with customers and internal teams. The platform supports both on-premise and cloud deployments to match different IT strategies. Manufacturers benefit from reduced fulfillment workloads and faster order processing times. Overall, SureShip® delivers measurable ROI by streamlining warehouse, finance, and customer service operations.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
API Access
Has API
Integrations
Sendcloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Decision Resources
Founded
1978
Country
United States
Website
www.decision.com/software/sureship/
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
