Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Field Service & Maintenance Management Software by Suiteworks Tech helps businesses efficiently manage maintenance activities by automating key processes. From creating maintenance job orders and scheduling tasks to tracking technician hours and managing expenses, this SuiteApp ensures that all aspects of maintenance are seamlessly integrated. It supports both reactive and preventive maintenance models, automating the scheduling process based on usage metrics or time intervals. Additionally, the software integrates with NetSuite to provide visibility into inventory and maintenance costs, improving financial control and decision-making. With enhanced technician management and billing automation, businesses can streamline operations, reduce downtime, and boost customer satisfaction.
Description
MSI offers a comprehensive software solution known as WebView, designed specifically for professionals in operations and maintenance to enhance their efficiency, compliance, and reliability. This cloud-based platform empowers users to make informed decisions regarding equipment and maintenance, shifting their approach from reactive to proactive, which ultimately leads to reduced failure rates, decreased maintenance expenses, and avoidance of compliance penalties. Supported by top-notch implementation and customer service teams, WebView streamlines operations by converting traditional paper-based daily activity logs into digital data that is easily retrievable, analyzable, and trendable. It facilitates data aggregation, integration, and automated analytics, while also providing visualization tools for effective decision-making. Users can seamlessly capture, monitor, and report compliance data related to NERC, FERC, Joint Commission, and EOC standards. Additionally, the software simplifies the process of documenting daily occurrences, making them both trackable and searchable, which is crucial for ensuring business continuity through effective management of operator rounds. The transformation that WebView provides not only enhances operational efficiency but also fosters a culture of proactive maintenance within organizations.
API Access
Has API
No
API Access
Has API
No
Integrations
NetSuite
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Suiteworks Tech
Founded
2023
Country
India
Website
www.suiteworkstech.com
Vendor Details
Company Name
MSI
Founded
1998
Country
United States
Website
msicorp.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Logbook
Asset Tracking
Yes
Audit Trails
Yes
Data Search
Yes
Employee Time Clock
No
For Drivers
No
For Pilots
No
User Access Permissions
Yes
Violation Tracking
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
Yes
Calibration Management
Yes
Dispatch Management
Yes
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes