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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Field Service & Maintenance Management Software by Suiteworks Tech helps businesses efficiently manage maintenance activities by automating key processes. From creating maintenance job orders and scheduling tasks to tracking technician hours and managing expenses, this SuiteApp ensures that all aspects of maintenance are seamlessly integrated. It supports both reactive and preventive maintenance models, automating the scheduling process based on usage metrics or time intervals. Additionally, the software integrates with NetSuite to provide visibility into inventory and maintenance costs, improving financial control and decision-making. With enhanced technician management and billing automation, businesses can streamline operations, reduce downtime, and boost customer satisfaction.

Description

MSI offers a comprehensive software solution known as WebView, designed specifically for professionals in operations and maintenance to enhance their efficiency, compliance, and reliability. This cloud-based platform empowers users to make informed decisions regarding equipment and maintenance, shifting their approach from reactive to proactive, which ultimately leads to reduced failure rates, decreased maintenance expenses, and avoidance of compliance penalties. Supported by top-notch implementation and customer service teams, WebView streamlines operations by converting traditional paper-based daily activity logs into digital data that is easily retrievable, analyzable, and trendable. It facilitates data aggregation, integration, and automated analytics, while also providing visualization tools for effective decision-making. Users can seamlessly capture, monitor, and report compliance data related to NERC, FERC, Joint Commission, and EOC standards. Additionally, the software simplifies the process of documenting daily occurrences, making them both trackable and searchable, which is crucial for ensuring business continuity through effective management of operator rounds. The transformation that WebView provides not only enhances operational efficiency but also fosters a culture of proactive maintenance within organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NetSuite Yes 

Integrations

NetSuite No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Suiteworks Tech

Founded

2023

Country

India

Website

www.suiteworkstech.com

Vendor Details

Company Name

MSI

Founded

1998

Country

United States

Website

msicorp.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Logbook

Asset Tracking Yes 
Audit Trails Yes 
Data Search Yes 
Employee Time Clock No 
For Drivers No 
For Pilots No 
User Access Permissions Yes 
Violation Tracking Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management Yes 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management Yes 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

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