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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Field Service & Maintenance Management Software by Suiteworks Tech helps businesses efficiently manage maintenance activities by automating key processes. From creating maintenance job orders and scheduling tasks to tracking technician hours and managing expenses, this SuiteApp ensures that all aspects of maintenance are seamlessly integrated. It supports both reactive and preventive maintenance models, automating the scheduling process based on usage metrics or time intervals. Additionally, the software integrates with NetSuite to provide visibility into inventory and maintenance costs, improving financial control and decision-making. With enhanced technician management and billing automation, businesses can streamline operations, reduce downtime, and boost customer satisfaction.

Description

TechPro is a mobile work order application tailored for Key2Act, specifically designed with input from real technicians. By accompanying technicians on service calls and exploring their interactions with existing technology, we have developed a tool that is both practical and enjoyable for them to use. Designed with the needs of technicians in mind, TechPro offers a user-friendly mobile application that features essential functions like work order management, equipment tracking, history logs, quote generation, and signature capture. The application is constantly updated and improved based on the valuable feedback and suggestions we receive from technicians in the field. Rather than overhauling your entire Field Service Management (FSM) solution, TechPro seamlessly integrates with your existing FSM and Enterprise Resource Planning (ERP) systems, enhancing their functionality. Furthermore, TechPro addresses common challenges faced by field service companies, including the need for improved operational efficiency, by offering configurable drag-and-drop workspaces that streamline tasks for technicians. This emphasis on usability and integration positions TechPro as a pivotal tool for enhancing field service operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NetSuite Yes 

Integrations

NetSuite No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30 per user, per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Suiteworks Tech

Founded

2023

Country

India

Website

www.suiteworkstech.com

Vendor Details

Company Name

OmniByte

Founded

2015

Country

United States

Website

omnibyte.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management No 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

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