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Average Ratings 0 Ratings

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ease
features
design
support

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Description

IBM Sterling CPQ revolutionizes and streamlines the processes of configuring, pricing, and quoting for intricate products and services. This platform enhances the purchasing journey for your clientele by facilitating transactions through all preferred sales channels. With its intuitive software, IBM Sterling CPQ assists eCommerce shoppers, sales personnel, call center agents, and partners in identifying suitable products while maintaining precise pricing. Additionally, it empowers you to deliver the exceptional buying experiences that modern consumers expect, thereby boosting your sales efficiency. The CPQ system automates the online sales process, ensuring accurate configuration of solution bundles and identifying cross-sell and up-sell opportunities, ultimately enhancing customer satisfaction and reducing the workload on call centers. Furthermore, by centralizing pricing operations, CPQ eliminates manual pricing tasks, standardizes pricing consistency, and automates any necessary pricing adjustments, allowing business users to manage price updates more effectively. Overall, IBM Sterling CPQ not only simplifies the sales process but also fosters stronger customer relationships through its user-friendly features.

Description

The Symphony billing system empowers businesses to swiftly and effortlessly launch new products or applications within their current operational frameworks. You can choose to integrate only the necessary modules or adopt a comprehensive end-to-end solution, allowing our flexible and scalable platform to expand alongside your needs. With Symphony’s real-time data transaction management and mediation, you gain insights into your customers’ accounts, enabling you to manage these relationships more profitably. Revolutionize your journey from quote to cash and secure more sales while gaining a competitive edge through tools and insights that facilitate a rapid transition from proposal to payment. Create tailored quotes and specify products easily, as customer approval initiates workflows based on the selected products. Final quotes can be issued complete with automatically generated cover letters and product brochures, while you also benefit from detailed reporting on quotes issued and orders by region or agent. This comprehensive approach ensures seamless business process automation and management throughout your operations. Ultimately, Symphony not only enhances efficiency but also fosters deeper connections with your clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Authorize.Net
Avalara

Integrations

Authorize.Net
Avalara

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/configure-price-quote

Vendor Details

Company Name

Integra Touch

Founded

2002

Country

United States

Website

symphonybilling.com

Product Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Product Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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