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Description
The objective of the customer success team is to guarantee the effective implementation and delivery of Soul Machines' digital people to clients around the globe. We collaborate with our customers at every stage, from brainstorming and development to deployment and the expansion of use cases, in order to craft innovative, self-sufficient human-like solutions that transform organizations, meet essential business goals, and create engaging character experiences for some of the world's leading brands. Acting as the primary point of contact for our clients, our project managers coordinate with various internal teams and stakeholders to ensure that projects are successfully completed and key performance indicators are surpassed. Additionally, our solution architects work to ensure seamless interoperability and integration of our platform with existing systems and organizational workflows. Meanwhile, our conversation engineers and designers focus on shaping digital human personas and developing creative content that heralds a new era of interaction between humans and machines. Ultimately, we strive to push the boundaries of technology while fostering lasting partnerships with our customers.
Description
Digital avatars can be utilized across various aspects of your customer experience strategy: Do you require a scalable assistant capable of effectively interpreting, comprehending, and directing incoming leads? Are you aiming to encourage greater self-service engagement from customers, both online and offline? Digital avatars may provide solutions to these challenges and many others. By delivering the appropriate information to the right individual at the right moment, businesses can lessen the barriers that prevent casual visitors from becoming loyal customers. Digital avatars can enhance existing processes, providing a scalable framework that facilitates customer conversion. Currently, UneeQ's digital avatars are actively employed in numerous sectors including healthcare, banking, insurance, education, telecommunications, retail, and mental health, among others. Their distinct appearances and personalities are meticulously co-designed to ensure they leave a positive and lasting impression on users, ultimately enhancing the overall customer experience. As technology continues to evolve, the potential applications of digital avatars in customer interactions will only expand.
API Access
Has API
API Access
Has API
Integrations
Amazon Lex
Amazon Web Services (AWS)
Autodesk A360
Dialogflow
Google Cloud Platform
IBM Watson
IBM watsonx Assistant
PwC Amplifier
Integrations
Amazon Lex
Amazon Web Services (AWS)
Autodesk A360
Dialogflow
Google Cloud Platform
IBM Watson
IBM watsonx Assistant
PwC Amplifier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$899 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Soul Machines
Country
United States
Website
www.soulmachines.com/products/soul-digital/
Vendor Details
Company Name
UneeQ
Founded
2017
Country
United States
Website
digitalhumans.com/solutions/