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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Smartzer's interactive video solutions empower e-commerce businesses to drive sales while capturing comprehensive analytics from videos and live broadcasts. Shoppers can click on various items featured in a video to access additional details and purchase links. The innovative video tagging technology enables the rapid creation of these interactive players, making it a highly scalable option for businesses. Central to the product's design is a focus on simplicity, ensuring that the user experience remains optimal for consumers. Elevate your live streams by incorporating interactivity, giving them a competitive advantage over traditional content. This approach facilitates easy product discovery for customers, while the Instant Add to Cart feature streamlines the shopping journey without requiring viewers to exit the live stream. Transform any segment of your video into a shoppable and engaging experience with a customizable overlay, enhancing customer interaction beyond mere awareness and driving conversions. By integrating these features, brands can foster a deeper connection with their audience, leading to increased engagement and loyalty.

Description

Engage customers and drive conversions through dynamic social livestreams combined with tailored shopping experiences. With Social Chat, you can interact with shoppers just like in a physical store, allowing for real-time suggestions and personalized recommendations. This feature enables customers to connect not only with your brand but also with fellow shoppers instantaneously. As a result, there is a notable increase in both add-to-cart and checkout rates. Additionally, you can build a comprehensive customer database directly from your livestream events, supported by robust analytics that reveal the customer journey leading to purchase decisions. While establishing a community on social media platforms is beneficial, it's essential to understand that you won't have ownership of your audience or full control over your brand there. Social Chat empowers you to own your audience on your own site, fostering a community that you can engage with and eventually convert into loyal customers. The urgency that live streams naturally generate encourages quicker purchasing decisions, and with Social Chat, users can effortlessly add items to their cart and complete purchases with just a single click. This seamless checkout process not only provides instant gratification but also significantly boosts conversion rates, ensuring that your marketing efforts yield optimal results.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
BigCommerce Yes 
Magento Yes 
SAP Cloud Platform Yes 
SAP Store Yes 
Salesforce Agentforce Commerce Yes 
WooCommerce Yes 

Integrations

Shopify Yes 
BigCommerce No 
Magento No 
SAP Cloud Platform No 
SAP Store No 
Salesforce Agentforce Commerce No 
WooCommerce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Smartzer

Founded

2012

Country

United Kingdom

Website

www.smartzer.com

Vendor Details

Company Name

Social Chat

Founded

2021

Country

United States

Website

onsocialchat.com

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Alternatives

Alternatives

Amazon Live Reviews

Amazon Live

Amazon