Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Have you ever thought about the best way to handle your organization's service finances? Look no further than Serviceware. With exceptional Enterprise Service Management, Serviceware boasts a distinctive suite of solutions designed to digitize and automate service processes, addressing challenges across IT, HR, and Customer Shared Services seamlessly. Serving over 900 customers, including eight of the thirty companies on the German DAX-30 stock index, Serviceware plays a vital role in enhancing corporate performance planning and financial management for IT and shared services. Additionally, their new scheduling app offers a hassle-free way for patients and customers to book appointments through the Serviceware Resources scheduler. In a noteworthy development, Serviceware is expanding its collaboration with KPMG, unveiling a joint service offering tailored for businesses working in transfer pricing. Moreover, the BARC Planning Survey 20 has recognized Serviceware Performance with 37 top rankings as a leading vendor for planning and analytics in the DACH region, further solidifying its reputation in the industry. It's clear that Serviceware is setting the standard for service management solutions.
Description
Optimizer is our unique platform that utilizes Machine Learning for insightful predictive analytics, employs Mathematical Optimization to tackle intricate resource scheduling challenges, and incorporates advanced Data Analytics for immediate business insights. By synchronizing staffing with customer demand, you can enhance employee productivity and cut down managerial time spent on workforce management by up to 70%. This platform enables consistent workforce administration while adhering to regulations, corporate policies, and safety standards. Additionally, it elevates customer service quality by fostering an engaged workforce with the right mix of skills and experience. Unlike many existing solutions that can be cumbersome and challenging to implement, we believe that business software should be intuitive, intelligent, and sophisticated, a sentiment echoed by countless satisfied users globally. Ultimately, our goal is to streamline operations and ensure that our clients can focus more on their core business instead of dealing with complicated software systems.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1000 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Serviceware
Founded
1998
Country
Germany
Website
serviceware-se.com
Vendor Details
Company Name
FriarTuck
Website
www.friartuck.net
Product Features
Financial Management
Budgeting & Forecasting
Yes
Cash Management
Yes
Consolidation / Roll-Up
Yes
Currency Management
Yes
Financial Reporting
Yes
Investment Management
Yes
Project Management
Yes
Revenue Recognition
Yes
Risk Management
Yes
Tax Management
Yes
Product Features
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
No
Time & Attendance
Yes
Variable Workforce
No