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Description
Service Pro Stream is a comprehensive software solution designed for managing field services in industries such as appliance repair, HVAC, and plumbing. It integrates various functionalities like online booking, scheduling, dispatching, and customer communication seamlessly into one platform.
The booking process for customers utilizes a conversational interface that collects details about the appliance, including its make, model, and the specific issue at hand. Customers have the added convenience of taking a photo of the dataplate, allowing the software to extract the model and serial numbers from the image, which enables technicians to pre-order necessary parts before their arrival.
The dispatching system operates based on customizable rules set by the user for each technician, including parameters like maximum job distance from the base, minimum spacing between consecutive jobs, and the allowable distance for initial and final calls from the starting point. This intelligent engine ensures that these criteria are adhered to when generating available time slots for appointments.
Technicians have the flexibility to access the platform through any mobile browser, and the portal can be easily added to their home screens without requiring a download from an app store. They are equipped to view customer notes, access images, and retrieve model numbers, while also having the capability to search for parts and document their work on-site, enhancing efficiency and communication throughout the service process. Overall, Service Pro Stream streamlines operations, making it an invaluable tool for service professionals.
Description
The best field service software for the appliance industry. Walkabout was developed from the inside of a service repair business. It has all the tools you need to make your business more efficient, scalable and modern. The Walkabout team offers live support and training materials. Walkabout will grow with your business. Start with the basics, and then progress to the more advanced features. My Walkabout is the perfect app for technicians to record their work. It is important to be able to create customers, call, purchase orders, or take payments. The technician can view the history of a customer and diagnose a problem based on more information. The technology and quick workflow that the app offers the technician are often impressive to customers. My Walkabout App can help you satisfy the customer.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
QuickBooks Online
Pricing Details
$45 per month
Free Trial
Free Version
Pricing Details
$49.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Service Pro Stream, LLC
Founded
2026
Country
United States
Website
serviceprostream.com
Vendor Details
Company Name
Walkabout Software
Founded
2003
Country
United States
Website
www.walkaboutsoftware.com/home
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking