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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Service Pro Stream is a comprehensive software solution designed for managing field services in industries such as appliance repair, HVAC, and plumbing. It integrates various functionalities like online booking, scheduling, dispatching, and customer communication seamlessly into one platform. The booking process for customers utilizes a conversational interface that collects details about the appliance, including its make, model, and the specific issue at hand. Customers have the added convenience of taking a photo of the dataplate, allowing the software to extract the model and serial numbers from the image, which enables technicians to pre-order necessary parts before their arrival. The dispatching system operates based on customizable rules set by the user for each technician, including parameters like maximum job distance from the base, minimum spacing between consecutive jobs, and the allowable distance for initial and final calls from the starting point. This intelligent engine ensures that these criteria are adhered to when generating available time slots for appointments. Technicians have the flexibility to access the platform through any mobile browser, and the portal can be easily added to their home screens without requiring a download from an app store. They are equipped to view customer notes, access images, and retrieve model numbers, while also having the capability to search for parts and document their work on-site, enhancing efficiency and communication throughout the service process. Overall, Service Pro Stream streamlines operations, making it an invaluable tool for service professionals.

Description

Taskrol is a comprehensive CRM and field service management solution designed for appliance repair businesses, catering to the needs of owners, dispatchers, and technicians alike. It enables efficient management of customers, job assignments, scheduling, estimates, invoices, payments, and technician workflows through both web and mobile applications. The platform features a calendar that allows teams to easily view their assigned and unassigned tasks, allocate technicians accordingly, and set aside time for breaks or other commitments. Additionally, Taskrol facilitates diagnostic authorization before any work commences, ensuring that diagnostic fees and customer confirmations are linked to the job and reflected on the invoice. Payroll calculations for technicians can be based on either an hourly wage or a share of the job's profit margin, providing flexibility in compensation methods. Moreover, a complimentary Solo plan is offered for individual operators, while more robust paid plans are available for expanding service teams, making it accessible for businesses of all sizes. This adaptability ensures that Taskrol can grow alongside a service team’s evolving needs.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$45 per month
Free Trial
Free Version

Pricing Details

$0/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Service Pro Stream, LLC

Founded

2026

Country

United States

Website

serviceprostream.com

Vendor Details

Company Name

Taskrol

Country

United States

Website

taskrol.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Product Features

Alternatives

Alternatives

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