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Description
An all-encompassing solution for managing business operations related to services and repairs. You can create job sheets, oversee services, and produce invoices seamlessly. This platform offers a straightforward yet advanced sales billing system, facilitating invoice generation and tracking of payment details. It includes a unified module designed to handle both products and spare parts inventory efficiently. Features such as stock management, consumption history, and stock transfers are seamlessly integrated. Whether you manage multiple branches or operate franchise locations, the system allows for the creation of unlimited branches and user accounts under a single license. You can establish your entire operational network from the outset with any of our licensing options and scale up only as your usage increases. It exemplifies a genuine pay-as-you-go approach, ensuring you remain constantly connected to your business. Access our mobile application for easy login. It’s designed to grant your managers, technicians, and front desk staff the ability to complete their assigned tasks through the app. The process for pickup and delivery repair services encompasses everything from request generation to pickup assignment, confirmation, product receipt, inspection, service, billing, and final delivery, ensuring a comprehensive service experience. This all-in-one solution simplifies the workflow for businesses in the repair industry.
Description
Overseeing and tracking services can be quite challenging, but Business Central offers a variety of tools to assist with this task. These tools cater to the needs of repair shops and field service operations, functioning effectively in diverse business contexts such as intricate customer service distribution networks, industrial service settings that utilize bills of materials, and high-volume dispatch of service technicians who require spare parts management. The enhancements made by iCepts Technology to the Field Service Management mobile dashboard for Business Central significantly improve the service experience for personnel working remotely. Additionally, Business Central equips you with features that enable you to provide services in accordance with the contracts you’ve established and the service orders you are committed to fulfilling. The Dispatch Board is a valuable resource for your service technicians or dispatchers, as it simplifies the process of locating outstanding service orders. With a quick glance at the Dispatch Board, users can easily see which orders are currently being addressed and which ones have been completed, allowing for more streamlined operations. This organized approach not only enhances efficiency but also boosts overall customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Microsoft Dynamics 365 Business Central
Pricing Details
$20 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ServeCircle Solutions
Founded
2015
Country
India
Website
www.servecircle.com
Vendor Details
Company Name
iCepts Technology
Country
United States
Website
www.icepts.com/mobile-field-service-management-for-business-central/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking