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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An all-encompassing solution for managing business operations related to services and repairs. You can create job sheets, oversee services, and produce invoices seamlessly. This platform offers a straightforward yet advanced sales billing system, facilitating invoice generation and tracking of payment details. It includes a unified module designed to handle both products and spare parts inventory efficiently. Features such as stock management, consumption history, and stock transfers are seamlessly integrated. Whether you manage multiple branches or operate franchise locations, the system allows for the creation of unlimited branches and user accounts under a single license. You can establish your entire operational network from the outset with any of our licensing options and scale up only as your usage increases. It exemplifies a genuine pay-as-you-go approach, ensuring you remain constantly connected to your business. Access our mobile application for easy login. It’s designed to grant your managers, technicians, and front desk staff the ability to complete their assigned tasks through the app. The process for pickup and delivery repair services encompasses everything from request generation to pickup assignment, confirmation, product receipt, inspection, service, billing, and final delivery, ensuring a comprehensive service experience. This all-in-one solution simplifies the workflow for businesses in the repair industry.

Description

Overseeing and tracking services can be quite challenging, but Business Central offers a variety of tools to assist with this task. These tools cater to the needs of repair shops and field service operations, functioning effectively in diverse business contexts such as intricate customer service distribution networks, industrial service settings that utilize bills of materials, and high-volume dispatch of service technicians who require spare parts management. The enhancements made by iCepts Technology to the Field Service Management mobile dashboard for Business Central significantly improve the service experience for personnel working remotely. Additionally, Business Central equips you with features that enable you to provide services in accordance with the contracts you’ve established and the service orders you are committed to fulfilling. The Dispatch Board is a valuable resource for your service technicians or dispatchers, as it simplifies the process of locating outstanding service orders. With a quick glance at the Dispatch Board, users can easily see which orders are currently being addressed and which ones have been completed, allowing for more streamlined operations. This organized approach not only enhances efficiency but also boosts overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Business Central

Integrations

Microsoft Dynamics 365 Business Central

Pricing Details

$20 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServeCircle Solutions

Founded

2015

Country

India

Website

www.servecircle.com

Vendor Details

Company Name

iCepts Technology

Country

United States

Website

www.icepts.com/mobile-field-service-management-for-business-central/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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