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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

ServCraft is a cloud-based solution designed specifically for managing jobs and field services in installation, repair, and maintenance sectors. This software consolidates customer inquiries, quotations, scheduling, job tickets, technician updates, inventory management, and invoicing into a unified platform accessible by both office personnel and field teams. Users can generate quotes and invoices, assign tasks to technicians, and utilize forms, checklists, and images on job cards, while also capturing customer approvals and recording additional work via the mobile app, even when offline, before syncing the data later. The system offers features for job costing, visibility of stock in vans and branches, customer portals, online payment options, and accounting integrations with platforms like Sage One, Xero, and QuickBooks Online. Teams are able to oversee workflows and manage user permissions through both the web-based application and mobile interfaces. ServCraft caters to various trades including plumbing, electrical, security, solar energy, HVAC, and other installation and maintenance services, ensuring that a wide range of industries can benefit from its comprehensive functionalities. Overall, ServCraft enhances operational efficiency and communication between different teams, ultimately improving service delivery.

Description

Servicebay is an innovative cloud-based job management platform designed specifically for sole traders and small teams in the field service industry, including those in trades, repairs, and cleaning sectors. This comprehensive solution consolidates customer data, job creation, scheduling, team assignments, and updates into a user-friendly web application, complemented by mobile apps for both iOS and Android devices. Depending on the subscription plan selected, users can also generate quotes and invoices, facilitate online payments, oversee inventory management, utilize customizable forms and checklists, access business performance reports, and synchronize their accounting data with popular platforms like Xero or QuickBooks Online. Catering to service-oriented businesses across various sectors, the software also features an API and Model Context Protocol for tailored integrations and advanced AI functionalities. Both Basic and Pro plans are available on a per-seat basis, and users can experience the full suite of Pro features through a complimentary 30-day trial period, allowing them to explore its capabilities without immediate commitment. Overall, Servicebay aims to streamline operations and enhance efficiency for small service businesses.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

QuickBooks Online Yes 
Xero Yes 
ChatGPT No 
Claude No 
Cursor No 
Model Context Protocol (MCP) No 
Stripe No 
Visual Studio Code No 

Integrations

QuickBooks Online Yes 
Xero Yes 
ChatGPT Yes 
Claude Yes 
Cursor Yes 
Model Context Protocol (MCP) Yes 
Stripe Yes 
Visual Studio Code Yes 

Pricing Details

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

$9/seat/month
Basic is $9/seat/month with annual billing or $12/seat/month with monthly billing. Pro is $29/seat/month with annual billing or $36/seat/month with monthly billing. Prices are in USD. The 30-day free trial includes full Pro access and does not require a credit card.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ServCraft Africa

Founded

2016

Country

South Africa

Website

www.servcraft.co.za

Vendor Details

Company Name

Servicebay

Founded

2023

Country

Australia

Website

servicebay.io

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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