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features
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support

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Description

Enable retail brands with multiple locations to seamlessly establish an interconnected consumer experience that bridges online and offline interactions, thereby facilitating rapid direct-to-consumer sales. Build a clear and sustainable framework that supports omnichannel commerce, utilizing a robust collection of first-party data infrastructure designed for cost-effective customer acquisition. Foster engagement with customers across various platforms and channels to drive sales effectively. In today's landscape, consumers interact with brands through diverse channels including social media, communication apps, and search engines, showing a preference for in-person purchases despite their technological adeptness. It is crucial to communicate with customers in real-time and provide them with the option to shop via any channel they choose. The current marketplace is shifting towards instant gratification, where consumers demand immediate access to the best prices at their fingertips. Additionally, leverage local and 'near me' search traffic to connect with smartphone users. This approach not only helps in minimizing the costs associated with customer outreach and engagement across different platforms but also allows for centralized control and management of first-party consumer data, ultimately enhancing the overall shopping experience.

Description

Modern consumers are increasingly relying on the internet to guide their dining choices, with an impressive 93% consulting online menus before making a decision. A significant 75% of individuals determine their restaurant options based on search engine results, while a striking 92% take the time to read online reviews. Moreover, for those conducting local searches, a notable 70% are likely to visit a restaurant within the same hour of their search. It is evident that in today's technology-centric environment, maintaining an online presence is crucial for attracting diners. Utilize SinglePlatform’s extensive network to ensure your restaurant's menu and information are prominently displayed across multiple platforms. Engage your audience by scheduling social media posts that feature specials, promotions, upcoming activities, clever remarks, and appealing images that encapsulate the essence of your establishment. Stay informed about public perception by leveraging our Review Monitoring tool, which will help you identify your restaurant's strengths and pinpoint areas for potential improvement. Keep your finger on the pulse of customer feedback to continually enhance their dining experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Foursquare No 
Google Business Profile No 
Lightspeed Restaurant No 
Tripadvisor No 
YP (Yellow Pages) No 
Yelp No 

Integrations

Facebook Yes 
Foursquare Yes 
Google Business Profile Yes 
Lightspeed Restaurant Yes 
Tripadvisor Yes 
YP (Yellow Pages) Yes 
Yelp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sekel Tech

Founded

2016

Country

India

Website

sekel.tech/

Vendor Details

Company Name

Tripadvisor

Country

United States

Website

www.singleplatform.com

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management Yes 
SEO Management Yes 
Social Media Management No 
Store Locator No 
Website Management Yes 

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Menu

Color-Coding / Upselling Tools No 
Digital Signage / Menu Boards No 
Kiosk Menus No 
Menu Design Tools No 
Menu Item Management No 
POS Integration No 
Pre-Made Menu Templates No 
Printed/Paper Menus No 
QR Code Menus No 
Tablet Menus No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Alternatives

Alternatives

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