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Description
A logistics CRM or transportation CRM software serves as a centralized hub for managing customer relationships, enhancing both the presales and post-sales processes to elevate the service quality provided by the sales and customer service teams while standardizing their operations. Additionally, it facilitates freight quote management for logistics and transportation services utilized by various shipping companies, accommodating multiple tariffs and metrics such as payload, TEU, weight, volume, and units. This system enables the seamless sending of quotes via email in diverse formats and currencies, complete with detailed tariffs and personalized layouts. Built on the Dynamics CRM platform, it empowers businesses to concentrate on their core activities, implement a standardized workflow in the sales process, and ultimately drive sales growth while ensuring customers receive appropriate support, leading to a more productive sales team overall. Moreover, this software contributes to streamlining communication and fostering stronger customer relationships, resulting in enhanced operational efficiency across the board.
Description
Zavin is an innovative CRM and commercial operating system powered by AI, designed specifically for freight forwarders, NVOCCs, and contemporary logistics operators.
In a sector where the speed of response significantly influences the likelihood of closing deals, logistics teams often waste valuable time manually sorting through unstructured RFQ emails, transferring shipment information, and tracking rates across various disjointed spreadsheets.
Zavin effectively addresses these inefficiencies by transforming email traffic into organized commercial data. The platform autonomously processes incoming customer emails, identifies essential shipment details—such as chargeable weights, origin and destination routes, and incoterms—and seamlessly integrates with current rate management systems and Transportation Management Systems (TMS).
Among its key features are automated RFQ email parsing and data extraction, direct integration with TMS and rate management, remarkably quick quote turnaround times measured in seconds instead of hours, and comprehensive tracking of opportunities and leads.
With Zavin, logistics teams can focus on strategic growth rather than getting bogged down by tedious administrative tasks.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Contact for Pricing
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MAEIL
Founded
1999
Country
Lisboa
Website
transportersystems.com/crm-logistics-transports.html
Vendor Details
Company Name
Zavin Technologies
Founded
2025
Country
United Arab Emirates
Website
zavin.ai
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management