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Description
STEWARD is a cloud-based solution that integrates governed AI product specialists into software and institutional processes. It features a conversational widget and chat API, paired with a knowledge base that derives answers from designated documentation while appropriately citing its sources. In order to provide real-time information, it can access a host product's configured REST API using the end user's credentials and can analyze the returned data within a secure sandbox environment. The system employs evidence thresholds to determine when to deny responses based on unsupported sources. Furthermore, STEWARD maintains detailed traces and audit records for all responses and configuration adjustments, while usage is tracked through insight credits. Teams can seamlessly incorporate the expert using HTML, React, or Angular snippets, or they can utilize the chat API for integration. This platform is tailored for software companies, developers, agencies working for clients, and organizations looking for contextual assistance within products that their users already engage with. A complimentary plan is offered, while premium plans provide enhanced capacity and data retention options. Additionally, STEWARD aims to enhance user experience by ensuring that information provided is both accurate and relevant to the user's needs.
Description
Viavitna serves as a website chatbot and AI assistant that provides answers by utilizing authorized materials from website pages, policies, FAQs, and documentation. It efficiently gathers source material, delivers responses with appropriate citations, and can either refrain from answering or present relevant excerpts if the material does not align with the inquiry. Teams have the ability to upload content in Markdown, HTML, or plain text formats, allowing them to review, test a draft collection, and subsequently publish a chat widget through a simple script tag. The product includes a direct answer API and a read-only MCP endpoint designed for server-side clients. It can be accessed as a managed hosted service or as a self-hosted deployment on hardware controlled by the customer, ensuring that models and content operate within the selected environment. Common applications of Viavitna encompass customer support, inquiries regarding policies and products, dissemination of regulated public information, and facilitating access to internal knowledge. The pricing structure for hosted services is a flat monthly fee rather than based on usage, and an owned licensing option is also available for those who prefer a different arrangement. By offering these flexible deployment options, Viavitna caters to a variety of organizational needs and preferences.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Pricing Details
$49 per month
Free plan: $0 forever, with 1 product, 1 data source, and 50 monthly insight credits. Starter: $49 monthly or $490 annually (2 months free), with 2 products, 3 data sources, and 180 monthly credits. Growth: $299 monthly or $2,990 annually (2 months free), with 5 products, 5 data sources, and 1,200 monthly credits. Enterprise pricing is custom by contract. Optional credit bundles: 500 for $150, 2,500 for $700, or 10,000 for $2,500. Prices are in USD before tax.
Free Trial
No
Free Version
Yes
Pricing Details
$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SOLEUM
Country
United States
Website
soleum.io/steward/
Vendor Details
Company Name
ASL LLC
Founded
2017
Country
United States
Website
viavitna.com
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No