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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Runbook is an independent operations platform that transforms the workflow of an operations team into AI-driven agents capable of executing tasks from start to finish within existing business systems. These agents can function across various communication channels such as phone calls, emails, SMS, Microsoft Teams, Slack, web chat, as well as within ERP and CRM systems, spreadsheets, vendor portals, and even older systems that lack APIs by utilizing browser automation. Teams articulate their workflows using simple language and supply standard operating procedures, training materials, call recordings, carrier guidelines, and historical work data to enable the agent to understand the operational processes thoroughly, including exceptional scenarios and informal knowledge. Unlike a co-pilot, the agent takes full ownership of the entire workflow, managing everything from the initial incoming request to system updates and resolution. Capable of streamlining tasks such as scheduling appointments, managing accounts payable and receivable, overseeing order processing, providing status updates, coordinating with vendors, making calls, and conducting follow-ups, the agent significantly enhances operational efficiency. In doing so, it allows teams to focus on more strategic initiatives while routine operations are handled seamlessly.

Description

Twin is a cloud-based AI platform designed to help people build autonomous businesses through intelligent agents. It enables users to create complex, end-to-end workflows without coding, APIs, or technical knowledge. Twin focuses on operational workflows such as sales, scheduling, customer support, finance, and logistics. During its public beta, users rapidly built agents that handled trading, retail arbitrage, service businesses, and wholesale operations. The platform automatically writes integrations, fixes errors, and maintains systems over time without user intervention. Twin agents include long-term memory that consolidates context and improves performance across tasks. As agents learn, users spend less time prompting and more time scaling outcomes. Twin optimizes cost by switching between high-reasoning and lightweight models during execution. The platform runs entirely in the cloud, allowing instant startup and infinite scalability. Twin makes building autonomous companies accessible to anyone with an idea.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Corrigo
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
ServiceChannel
ServiceMax
Slack
Snowflake
WhatsApp

Integrations

Corrigo
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
ServiceChannel
ServiceMax
Slack
Snowflake
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€20/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Runbook

Founded

2025

Country

United States

Website

myrunbook.com

Vendor Details

Company Name

Twin Labs

Founded

2023

Country

France

Website

twin.so/

Product Features

Alternatives

No Alternatives

Alternatives

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