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Average Ratings 49 Ratings

Total
ease
features
design
support

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

RouteGenie is non-emergency medical transportation software for operations running 25 to 500+ vehicles. It combines NEMT scheduling software and route optimization with native multiload, real-time NEMT dispatch software, Medicaid and broker billing with CMS 1500 and claim scrubbing, and fleet compliance in one single-tenant platform. Multi-site operators run every location in one instance with role-based access and a full audit trail on every trip change. ImportGenie automates trip intake and status return across 28 live broker and payer integrations, including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, New York MAS, Uber Health and transit authorities. Subcontractor vehicles are visible on the same live map as owned fleet. SAML2 SSO (Entra ID, Okta, OneLogin, Google Workspace), SOC 2 Type 1, open REST API, iOS and Android driver apps, passenger app, and a payer and facility portal. Flat per-vehicle pricing with unlimited trips and unlimited users. 600+ fleets, 20,000+ vehicles, ~50,000 trips daily.

Description

With over a decade of proven results, RoutingBox is the industry-leading dispatching software built by NEMT experts for NEMT. Whether you have 1 or 100 vehicles RoutingBox's user-friendly platform saves your operation time and money by simplifying your scheduling, dispatching, & billing while providing you with cutting-edge features to streamline your day-to-day tasks. An all-in-one system, our Route Optimization ensures you're always operating as efficiently as possible. Our included Driver App ensures communication between dispatch and driver is never lost. Our Visual Dispatching ensures you are always aware of schedule changes and updates and our integrations with over 50 brokers throughout the country ensures our software grows as you grow. Everything we do is in-house. From software developers to our customer success team. That means our team is always familiar with your account and when you call you won't hear a robot or elevator music you get connected immediately to someone with one goal in mind, your success. We take the utmost care of you so that you can take the utmost care of your community. Come grow with us and book time today to speak with our team.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Authorize.Net
Cal ID
Google Maps
HealthQx
NovusMED
Trapeze Software
Twilio
VectorCare

Integrations

Authorize.Net
Cal ID
Google Maps
HealthQx
NovusMED
Trapeze Software
Twilio
VectorCare

Pricing Details

$50/vehicle/month
Flat per-vehicle pricing from $50 per vehicle per month, with unlimited trips and unlimited users at every tier, no per-trip fees and no per-seat licensing, fleet-based tiers scaling from a single vehicle to 500+, and enterprise agreements for multi-site and multi-region operations.
Free Trial
Free Version

Pricing Details

$250 (Up to 5 vehicles)
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RouteGenie

Founded

2018

Country

United States

Website

routegenie.com

Vendor Details

Company Name

RoutingBox

Founded

2010

Country

United States

Website

www.routingbox.com

Product Features

NEMT

RouteGenie is a comprehensive software solution designed specifically for Non-Emergency Medical Transportation (NEMT) providers, aimed at optimizing their operations while ensuring compliance and cost efficiency. This platform consolidates various functions—including routing, scheduling, eligibility verification, dispatching, billing, and broker integrations—into a single system. It features advanced capacity management, transportation mode matching, and multiload capabilities that enable organizations to efficiently organize compatible trips and enhance vehicle utilization. RouteGenie caters to diverse needs, such as dialysis, behavioral health services, recurring medical appointments, and same-day transportation requests, offering user-friendly tools and automated reminders to minimize no-show rates. With customizable workflows and robust compliance functionalities, RouteGenie enhances the smooth operation of NEMT services, leading to improved punctuality and better access to care. Currently, over 600 fleets and more than 20,000 vehicles utilize RouteGenie across 46 states, facilitating approximately 50,000 trips each day, supported by 28 active broker and payer integrations.

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Route Planning

RouteGenie is an intelligent route optimization tool specifically developed for providers of medical and paratransit services seeking to enhance their scheduling efficiency and accuracy. This platform creates optimized travel routes by considering various factors, including passenger requirements, time constraints, mobility needs, and the capacity of vehicles. Featuring sophisticated multiload functionality, RouteGenie discovers chances to consolidate riders heading in the same direction, enabling providers to operate with fewer vehicles while ensuring high punctuality rates. Dispatchers have the flexibility to modify routes in real-time, oversee recurring journeys, and maximize the operational efficiency of each vehicle. By leveraging RouteGenie, organizations can lower operational expenses and elevate the overall experience for passengers. Companies managing fleets of 25 to over 500 vehicles can reconstruct an entire day's schedule in mere seconds, all in one go, without manual input. Currently, more than 600 fleets and 20,000 vehicles utilize RouteGenie for approximately 50,000 trips daily, resulting in an average reduction of 10-20% in both the number of vehicles on the road and total miles traveled.

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Transportation Dispatch

RouteGenie provides an advanced dispatch solution tailored for transportation companies seeking comprehensive oversight of their daily functions. Dispatchers have the ability to promptly assign and amend trips, track real-time vehicle movements, and engage with drivers through a centralized platform. The system is designed to optimize capacity, accommodate mobility needs, and leverage multiload options, enhancing ride grouping and maximizing fleet efficiency. With automated scheduling and trip notifications, manual workload and potential errors are significantly minimized, while real-time updates offer teams complete transparency throughout the day. RouteGenie's customizable workflows and ability to handle high-volume demands enable a more predictable, efficient, and scalable dispatch process. The dispatch system operates seamlessly across multiple locations, allowing for role-based access and integration of subcontractor vehicles alongside the owned fleet on a single live interface, complete with a comprehensive audit trail for all trip modifications. Currently, RouteGenie services over 600 fleets, manages more than 20,000 vehicles, and facilitates approximately 50,000 trips each day.

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Product Features

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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Alternatives

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