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Description
Elevate your business operations with a comprehensive Windows-based solution designed to streamline job and customer management, monitor your team's time and materials, and analyze your business outcomes. Bid farewell to cluttered sticky notes, as our software efficiently handles input, tracking, messaging, and processing for every incoming call, seamlessly transforming it into a scheduled job. You can easily manage customer relationships, keep tabs on ongoing jobs, and access both job statuses and customer history. The customized map of your service area allows you to visualize the geographic locations and timing for each job, with technician routes displayed in a clear, color-coded manner. Additionally, our planner view, resembling a calendar, offers an intuitive overview of your technicians' daily schedules. You can also oversee your preferred inventory levels, monitor stocked parts, and manage unique items, ensuring that special order parts are readily available for specific jobs, ultimately enhancing your operational efficiency.
Description
Servinix offers an all-in-one platform that integrates an AI Assistant, Field Service Management with route optimization, and GPS Vehicle tracking, simplifying operations with a single login and a consolidated billing system. We're excited to provide a 50% discount on your current invoices as part of our commitment to customer satisfaction.
1. The AI Assistant operates around the clock, ensuring that no calls go unanswered, providing estimates based on your pricebook (with the final amount confirmed after site visits), and managing appointment scheduling within your calendars.
2. The Field Service Management component streamlines job tracking, marketing invoicing, quoting, and payment processing, and includes robust route optimization for $20 per technician each month, utilizing GPS technology to monitor technician locations during their work hours.
3. Our GPS Fleet Tracking feature allows for 24/7 vehicle monitoring and provides diagnostic reports on engine health, including battery status and check engine alerts; while some customers opt for a dedicated hardware device for tracking instead of relying solely on phone GPS, this comes with a one-time hardware fee of $50 and an ongoing charge of $15 per vehicle each month.
In summary, Servinix not only enhances operational efficiency but also ensures that your business runs smoothly with advanced technology at an affordable price.
API Access
Has API
No
API Access
Has API
No
Integrations
ServiceBench
No
Pricing Details
$150 per month
Free Trial
No
Free Version
No
Pricing Details
$20/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Rossware
Country
United States
Website
www.rossware.com
Vendor Details
Company Name
Servinix
Founded
2024
Country
United States
Website
servinix.com
Product Features
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
