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Description
Shopify Returns, done right. Redesign your store's post-purchase workflow using Shopify Returns. We are proud to partner with Shopify's most innovative brands. Shoppers can return their items with no hassle. You'll also benefit from time-saving automation and advanced analytics for your operations and customer success teams. Your shoppers will be able to return their items with ease and consistency, allowing them to retain customers. Our solution integrates with your existing policies and workflows to give you full control, visibility, and time-saving automation over your returns process. You can use the insights from returns data to improve marketing and products, and ultimately increase customer lifetime value.
Description
WPReturns is a comprehensive returns-management plugin tailored for WooCommerce online stores. It enables shoppers to easily request refunds, exchanges, or store credit via a customer account page or a guest access portal, while also allowing them to submit partial returns and upload relevant photos or videos. Store management teams can efficiently review and approve these requests, establish return policies, manage order cancellations, and monitor case progress all from a centralized WordPress dashboard. The free version offers essential features such as the guest portal, final-sale return rules, and an EU withdrawal process complete with acknowledgment emails and records that can be exported in CSV format. In contrast, the Pro version enhances functionality by permitting exchanges that account for price differences, processing warranty claims, issuing store credit via coupons or the DevDiggers Wallet, and providing return labels through partnerships with EasyPost or Shippo. Additionally, it incorporates fraud detection, analytics tools, a REST API, and webhooks for streamlined operations. WPReturns securely stores all return records directly within the store's WordPress database, making it an ideal solution for WooCommerce merchants and agencies that handle customer return processes efficiently. The plugin is designed not only to simplify returns but also to enhance overall customer satisfaction and streamline store operations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Shippo
Yes
CloudX Systems
Yes
EasyPost
No
Gorgias
Yes
NetSuite
Yes
Perfect Fit
Yes
QuickBooks Commerce
Yes
ShipBob
Yes
Shopify
Yes
Shopify Plus
Yes
Integrations
Shippo
Yes
CloudX Systems
No
EasyPost
Yes
Gorgias
No
NetSuite
No
Perfect Fit
No
QuickBooks Commerce
No
ShipBob
No
Shopify
No
Shopify Plus
No
Pricing Details
$300 per month
Pricing starting at $300/month
Free Trial
No
Free Version
No
Pricing Details
$79/year
Free edition: $0 on any number of sites. Pro launch pricing through December 1, 2026: $79 for the first year on 1 site, then $99/year; $199 first year on 5 sites, then $249/year; $319 first year on 10 sites, then $399/year. No per-return fees.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ReturnLogic
Founded
2018
Country
United States
Website
www.returnlogic.com
Vendor Details
Company Name
DevDiggers
Country
India
Website
wpreturns.com
Product Features
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
Yes
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
Yes
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
