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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortlessly create labels, process refunds, and send emails to streamline your shopping experience and save valuable time. Tailor your portal and communications to match the aesthetic of your brand’s website. Our pricing model is determined by the quantity of returns you handle monthly, allowing for a decrease in cost per return as your return volume increases. Additionally, we provide annual contracts for retailers seeking a budget-friendly alternative. This approach not only enhances efficiency but also ensures that you can better manage your resources.

Description

An all-encompassing solution for managing online returns is essential for enhancing customer satisfaction. With a comprehensive range of products, you can ensure a seamless return experience from the initial point to the final resolution. This approach automates the return and refund procedures, freeing up your team to concentrate on tasks that add greater value. Customers can easily exchange items for the correct size or color from your available stock when returning unwanted products. We handle the cost of exchanges, allowing customers to receive the right item prior to sending back the incorrect one. Maintain a fully branded tracking experience for both orders and returns, complete with real-time updates and SMS notifications, which alleviates customer concerns and minimizes WISMO inquiries to your support team. Additionally, it's crucial to assess customer satisfaction and collect insights that can lead to an improved overall experience. Returnly not only gauges how pleased customers are with the return process, but also gathers valuable feedback that reveals the reasons behind their satisfaction or dissatisfaction. By implementing such a system, businesses can continuously refine their operations and foster long-term customer loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FedEx Ship Manager Yes 
Shippo Yes 
Shopify Yes 
Shopify Plus Yes 
Accumula No 
Chatdesk No 
Daasity No 
Exenta No 
Glew No 
MESA No 
Magento No 
OmniPanel No 
Pandium No 
SWIMS Yes 
Salesforce No 
ShipMonk No 
ShipStation Yes 
UPS Ready No 
Zendesk No 

Integrations

FedEx Ship Manager Yes 
Shippo Yes 
Shopify Yes 
Shopify Plus Yes 
Accumula Yes 
Chatdesk Yes 
Daasity Yes 
Exenta Yes 
Glew Yes 
MESA Yes 
Magento Yes 
OmniPanel Yes 
Pandium Yes 
SWIMS No 
Salesforce Yes 
ShipMonk Yes 
ShipStation No 
UPS Ready Yes 
Zendesk Yes 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

www.returnmagic.com

Vendor Details

Company Name

Returnly Technologies

Founded

2014

Country

United States

Website

returnly.com

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience No 
Custom Return Policy Yes 
Inventory Management No 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection No 

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Alternatives

Alternatives

Return Prime Reviews

Return Prime

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