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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortlessly create labels, process refunds, and send emails to streamline your shopping experience and save valuable time. Tailor your portal and communications to match the aesthetic of your brand’s website. Our pricing model is determined by the quantity of returns you handle monthly, allowing for a decrease in cost per return as your return volume increases. Additionally, we provide annual contracts for retailers seeking a budget-friendly alternative. This approach not only enhances efficiency but also ensures that you can better manage your resources.

Description

An all-encompassing solution for managing online returns is essential for enhancing customer satisfaction. With a comprehensive range of products, you can ensure a seamless return experience from the initial point to the final resolution. This approach automates the return and refund procedures, freeing up your team to concentrate on tasks that add greater value. Customers can easily exchange items for the correct size or color from your available stock when returning unwanted products. We handle the cost of exchanges, allowing customers to receive the right item prior to sending back the incorrect one. Maintain a fully branded tracking experience for both orders and returns, complete with real-time updates and SMS notifications, which alleviates customer concerns and minimizes WISMO inquiries to your support team. Additionally, it's crucial to assess customer satisfaction and collect insights that can lead to an improved overall experience. Returnly not only gauges how pleased customers are with the return process, but also gathers valuable feedback that reveals the reasons behind their satisfaction or dissatisfaction. By implementing such a system, businesses can continuously refine their operations and foster long-term customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

FedEx Ship Manager
Shippo
Shopify
Shopify Plus
Accumula
Celigo
Chatdesk
Daasity
Exenta
MESA
Magento
OmniPanel
Pandium
SWIMS
Salesforce
ShipBob
ShipMonk
ShipStation
UPS Ready
Zendesk

Integrations

FedEx Ship Manager
Shippo
Shopify
Shopify Plus
Accumula
Celigo
Chatdesk
Daasity
Exenta
MESA
Magento
OmniPanel
Pandium
SWIMS
Salesforce
ShipBob
ShipMonk
ShipStation
UPS Ready
Zendesk

Pricing Details

$10 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

www.returnmagic.com

Vendor Details

Company Name

Returnly Technologies

Founded

2014

Country

United States

Website

returnly.com

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Alternatives

Alternatives

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Return Prime

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