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features
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support

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Description

Gain insights into customer behavior and motives to enhance your understanding of their needs. This enables you to suggest products that align with their interests. The RetailSense offer engine empowers you to create and automate tailored offer recommendations throughout various phases of the user experience, aimed at enticing new visitors and encouraging returning customers. For an enhanced discovery process, implement a search service that features auto-correct, attribute-based searches, brand filtering, and intelligent auto-suggestions. Additionally, utilize search inputs to enrich user personas for more effective targeting. Focus on particular segments by sending personalized push notifications, curated offer emails, and relevant products based on their preferences, ensuring a more engaging shopping experience for each customer. This level of personalization can significantly increase customer satisfaction and loyalty.

Description

Excentos Product Guides expertly navigate customers through a few straightforward questions to arrive at ideal product suggestions for their needs. By providing an interactive shopping experience, you empower your customers to discover which products align best with their preferences. Creating your own Product Guide in the excentos Workbench is a breeze, as it only requires five easy steps. However, product data can sometimes complicate matters, often being misrepresented or hard to decipher online. Our innovative AI Data Trainer technology allows you to enhance your product data by assigning insightful attributes. Leverage your expertise to categorize existing product data with various qualities, characteristics, or other relevant attributes. Additionally, you can develop new attributes based on your specialized knowledge and insights about the products. For instance, a range of style attributes can be established for different types of coats, showcasing the versatility and depth of your product offerings. This approach not only elevates the shopping experience but also ensures that customers receive tailored recommendations that truly resonate with their individual needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$269 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RecoSense Infosolutions

Founded

2014

Country

India

Website

recosenselabs.com/retailsense

Vendor Details

Company Name

excentos

Founded

2007

Country

Germany

Website

www.excentos.com/en/workbench

Product Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Product Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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