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Description
We believe that returns should be simplified for customers, enhance profitability for businesses, and contribute positively to the environment, regardless of whether purchases are made online or in physical stores. With the support of Inmar Intelligence, customers can enjoy a seamless and convenient return process every time, thanks to our partnership with Happy Returns, which offers an online returns and exchanges solution (ORES) and boasts 2,700 drop-off locations within a five-minute drive for 71% of the U.S. population. This collaboration not only provides significant savings on shipping and transportation but also ensures value-driven return processing that maximizes recovery, alongside delivering actionable insights to help you manage your operations more effectively. With over four decades of expertise in retail returns management, Inmar’s proprietary platform empowers you to harness the advantages of Inmar Intelligence, whether utilized in your own facilities or ours. By making online returns straightforward and convenient for your customers, you can also enhance recovery rates through value-based return routing initiated right at the return point, leading to a more efficient and customer-friendly experience overall.
Description
WPReturns is a comprehensive returns-management plugin tailored for WooCommerce online stores. It enables shoppers to easily request refunds, exchanges, or store credit via a customer account page or a guest access portal, while also allowing them to submit partial returns and upload relevant photos or videos. Store management teams can efficiently review and approve these requests, establish return policies, manage order cancellations, and monitor case progress all from a centralized WordPress dashboard. The free version offers essential features such as the guest portal, final-sale return rules, and an EU withdrawal process complete with acknowledgment emails and records that can be exported in CSV format. In contrast, the Pro version enhances functionality by permitting exchanges that account for price differences, processing warranty claims, issuing store credit via coupons or the DevDiggers Wallet, and providing return labels through partnerships with EasyPost or Shippo. Additionally, it incorporates fraud detection, analytics tools, a REST API, and webhooks for streamlined operations. WPReturns securely stores all return records directly within the store's WordPress database, making it an ideal solution for WooCommerce merchants and agencies that handle customer return processes efficiently. The plugin is designed not only to simplify returns but also to enhance overall customer satisfaction and streamline store operations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
EasyPost
No
Shippo
No
WooCommerce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$79/year
Free edition: $0 on any number of sites. Pro launch pricing through December 1, 2026: $79 for the first year on 1 site, then $99/year; $199 first year on 5 sites, then $249/year; $319 first year on 10 sites, then $399/year. No per-return fees.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Inmar Intelligence
Founded
1980
Country
United States
Website
www.inmar.com/solutions/retail-and-cpg-supply-chain/returns-management
Vendor Details
Company Name
DevDiggers
Country
India
Website
wpreturns.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
