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Average Ratings 0 Ratings
Description
RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.
Description
Spectrum Service Tech™ is a mobile application designed for field service technicians, equipping them with essential data to concentrate on their tasks while allowing administrative staff to streamline billing and expedite payments through seamless ERP integration. The app instantly sends closed work orders back to the office, facilitating same-day billing for completed jobs, which significantly enhances efficiency. Technicians can devote more time to billable activities as they spend less time searching for information and handling paperwork. Furthermore, Spectrum’s job cost accounting connects expenses and earnings directly to work orders, delivering immediate insights that are unattainable with non-integrated systems. Ultimately, this integration fosters a more productive work environment, ensuring that both technicians and office personnel can operate at their best.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RepairTRAX
Founded
1998
Country
United States
Website
www.repairtrax.com
Vendor Details
Company Name
Viewpoint
Country
United States
Website
www.viewpoint.com/products/spectrum/spectrum-service-tech-mobile
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management