Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.
Description
Spectrum Service Tech™ is a mobile application designed for field service technicians, equipping them with essential data to concentrate on their tasks while allowing administrative staff to streamline billing and expedite payments through seamless ERP integration. The app instantly sends closed work orders back to the office, facilitating same-day billing for completed jobs, which significantly enhances efficiency. Technicians can devote more time to billable activities as they spend less time searching for information and handling paperwork. Furthermore, Spectrum’s job cost accounting connects expenses and earnings directly to work orders, delivering immediate insights that are unattainable with non-integrated systems. Ultimately, this integration fosters a more productive work environment, ensuring that both technicians and office personnel can operate at their best.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30.00/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RepairTRAX
Founded
1998
Country
United States
Website
www.repairtrax.com
Vendor Details
Company Name
Viewpoint
Country
United States
Website
www.viewpoint.com/products/spectrum/spectrum-service-tech-mobile
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
No
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
No
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
No
Scheduling
Yes
Task Management
No
Product Features
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
No