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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

RepairHQ is a cloud-based management solution tailored for independent repair and service enterprises. This software integrates various essential functions such as managing repair tickets, generating estimates, obtaining customer approvals, issuing invoices, tracking parts inventory, facilitating purchasing, enabling point of sale transactions, maintaining customer records and communications, organizing staff roles, tracking time, and generating reports within a unified platform. Repair shops can easily document intake information, input technician observations and parts used for jobs, and provide customer portal links for tracking repair statuses and approvals. Additionally, RepairHQ offers features for customer messaging, managing operations across multiple locations, and comprehensive business reporting. It caters to the needs of owners, managers, technicians, and counter staff in repair establishments, including those specializing in phones, computers, game consoles, and other electronic devices. The subscription plans are designed to accommodate both single and multi-location businesses, with varying limits on location and active staff depending on the selected plan. This flexibility ensures that businesses of different sizes can effectively manage their operations and improve customer service.

Description

iRepairOS is a Windows-based application tailored for independent repair shops specializing in smartphones, tablets, and other electronic devices. This software efficiently manages customer and device information, streamlines repair intake processes, generates work orders, provides estimates, and oversees parts inventory along with used-device transactions. Users can document the condition of devices, log IMEI numbers, prepare necessary repair paperwork, and obtain customer consent via a unique code delivered through SMS or email, facilitating the transition from estimates to official repair tickets. Furthermore, it features tools for tracking parts costs and profits, generating sales and repair analytics, and producing Italian electronic invoices in XML format (FatturaPA). The software also adheres to T.U.L.P.S. regulations for tracking used-device purchases, and it includes capabilities for automated local data backups and regular software updates. Operational data is securely stored on the repair shop's computer, allowing the software to function without internet connectivity. It offers a user-friendly interface available in both Italian and English, and users can choose from annual licensing options for one, three, or multiple PCs, as well as a distinct lifetime-license alternative, ensuring flexibility in usage. Overall, iRepairOS enhances the efficiency and organization of repair shops, making it an invaluable tool in the electronics repair industry.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

BlockChyp Yes 
Brevo No 
Gemini Yes 
Grok Yes 
OpenAI Yes 
Resend Yes 
Stripe Yes 
Twilio Yes 
WhatsApp No 

Integrations

BlockChyp No 
Brevo Yes 
Gemini No 
Grok No 
OpenAI No 
Resend No 
Stripe No 
Twilio No 
WhatsApp Yes 

Pricing Details

$49/business/month
Starter is $49/month per business for one location and five active staff. Growth is $99/month for up to three locations and 15 active staff; Scale is $199/month for up to 10 locations and 50 active staff. New shops can try Growth free for 14 days without a credit card. Optional messaging, AI, storage, payment processing and other provider services may incur separate charges.
Free Trial Yes 
Free Version No 

Pricing Details

€99/year
Starter costs €99/year for 1 PC; Professional €199/year for 3 PCs; Business €299/year for multi-PC or multi-shop use. Lifetime costs €999 as a one-time payment and includes lifetime updates. A 14-day trial includes Professional features and requires no payment card.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RepairHQ

Country

United States

Website

www.repairhq.io

Vendor Details

Company Name

iRepair Rimini

Founded

2013

Country

Italy

Website

irepairos.it/

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Alternatives

No Alternatives

Alternatives