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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Introducing a straightforward and user-friendly cloud-based platform designed specifically for managing your repair business! With features that enable you to monitor repairs, generate work orders, create quotes, issue invoices, and handle follow-ups seamlessly, it's time to move away from cumbersome spreadsheets and paperwork. Focus more on engaging with your clients and expanding your enterprise with Repair Traq. Not only does Repair Traq streamline your processes, but it also keeps your clients informed through automated, personalized status update emails. You can generate your own Repair Tickets, Invoices, and communications, ensuring everything is tailored to your needs. Our Repair Modules are entirely customizable, fitting any repair-oriented business model, and we’re committed to supporting you through each phase of the process. Repair Traq stands as a versatile and easy-to-navigate tool for repair tracking, suitable for various service-based industries, and enhances efficiency by allowing you to store work orders, quotes, and invoices in a highly adaptable database. Embrace the future of repair business management with Repair Traq today!

Description

Sattotal is a comprehensive cloud-based platform designed specifically for repair shops and service centers that handle the repair of devices such as phones, computers, appliances, and other electronics. It manages the entire repair process seamlessly, beginning from the moment a device is checked in until it is handed back to the customer. The repair workflow includes features like device check-in accompanied by photos and customer signatures, a PDF intake receipt, repair status updates with technician notes, a complete service history, and a QR-code tracking page that allows customers to monitor their device's status online. For quotes and customer management, Sattotal facilitates the sending of quotes via email, which customers can easily approve or decline online, while also providing a customer relationship management system (CRM), a dedicated device database, and automatic notifications throughout the repair process. In terms of shop management, it offers functionalities for spare-parts inventory management across various warehouses, warranty tracking and return merchandise authorization (RMA), point of sale and invoicing options in supported countries, comprehensive analytics, an AI assistant, CSV import capabilities, and customizable roles and permissions for technicians. Sattotal is designed to cater to a global market, as it is available in 19 languages and tailored to meet the regulatory requirements of 44 countries, ensuring compliance with local tax IDs, taxes, currencies, and consumer laws, making it an ideal solution for diverse business environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$15 per month
Free Trial No 
Free Version Yes 

Pricing Details

$15/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Upland Consulting Group

Country

United States

Website

www.repairtraq.com

Vendor Details

Company Name

Sattotal

Founded

2026

Country

Spain

Website

sattotal.com

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing Yes 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management No 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Alternatives

Alternatives

No Alternatives
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