Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Repair Right is a Shopify application designed to assist repair shops in effectively managing their intake and service tickets alongside their retail sales systems. With this app, staff members can easily generate jobs directly from the Shopify POS, document repair information, and monitor each ticket through the various stages of the repair process, which includes a dedicated queue for jobs that require immediate attention. Additionally, the application integrates repair parts with the Shopify inventory, automatically updating stock levels when a ticket is canceled. It also enables shops to print claim checks and work orders, facilitate deposits, and process payments via Shopify checkout, as well as export ticket information in CSV format for further analysis. Customers benefit from the ability to track the status of their repairs on a dedicated webpage and receive timely email notifications as their repair progresses. Repair Right is specifically tailored for Shopify merchants who focus on repairs for a wide range of items, including phones, electronics, computers, bicycles, watches, jewelry, musical instruments, footwear, small engines, sewing machines, and vacuums, making it a versatile tool for various service-oriented businesses. The app ultimately streamlines operations, enhances customer communication, and improves overall efficiency for repair shops.
Description
Sattotal is a comprehensive cloud-based platform designed specifically for repair shops and service centers that handle the repair of devices such as phones, computers, appliances, and other electronics. It manages the entire repair process seamlessly, beginning from the moment a device is checked in until it is handed back to the customer.
The repair workflow includes features like device check-in accompanied by photos and customer signatures, a PDF intake receipt, repair status updates with technician notes, a complete service history, and a QR-code tracking page that allows customers to monitor their device's status online.
For quotes and customer management, Sattotal facilitates the sending of quotes via email, which customers can easily approve or decline online, while also providing a customer relationship management system (CRM), a dedicated device database, and automatic notifications throughout the repair process.
In terms of shop management, it offers functionalities for spare-parts inventory management across various warehouses, warranty tracking and return merchandise authorization (RMA), point of sale and invoicing options in supported countries, comprehensive analytics, an AI assistant, CSV import capabilities, and customizable roles and permissions for technicians.
Sattotal is designed to cater to a global market, as it is available in 19 languages and tailored to meet the regulatory requirements of 44 countries, ensuring compliance with local tax IDs, taxes, currencies, and consumer laws, making it an ideal solution for diverse business environments.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Shopify POS
No
Pricing Details
$0/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$15/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Recte
Founded
2026
Country
United States
Website
recte.tech/apps/repairright/
Vendor Details
Company Name
Sattotal
Founded
2026
Country
Spain
Website
sattotal.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No